Why Are You on the Market if You Won't Allow Your Home to Be Shown?

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Real Estate Agent with Long & Foster REALTORS®, Manassas, VA VA License # 0225089470

I was planning on writing about this subject, but just so happened on a post by J. Phlip Feranda about Jason Crouch's post on the matter today.  Uncooperative sellers.  Since Jason seemed to have unearthed a bunch of comments about how he should or should not have done things, I'll start my post by saying that in Northern Virginia, we follow whatever the Listing Agent has entered in the MLS.   Most times we are instructed to call the Sellers directly.  Sometimes, there is a showing service to call.  And rarely, we are to call the Listing Agents for scheduling.  Whatever is noted, we do.  Please keep that in mind when you comment. 

In the last few months, through all the various means we are instructed to schedule showings, I have seen more rejected show requests than I have seen for all the rest of my seven plus year real estate career.  What's with Sellers trying to schedule with ME a better time for their home to be shown.  Do they not understand that my buyers and I have already coordinated a day and allotted hours for a home tour?  Just because Wednesday between 4pm & 6pm is no good for them, what makes them think their house is so flippin' special, or that we will have the availability to see it, on Thursday exactly at 7pm?  Sorry.  It doesn't work that way.  Buyer and their agents have to schedule time to work with one another.  And when we've come together with our schedules, either you want your home to be shown, or you don't.

Sellers, I'm sorry, but having your home on the market is inconvenient.  It sucks to make your bed everyday, pick up your dirty clothes, make arrangements for the dog and so on.  That's life.  It's what you signed up for the minute you put your home on the market.  Given the nature of the Northern Virginia marketplace, the more you can go with the flow of what works for Buyers and their Agents, the less time you will spend on the market.  We are in a seller's market, but that doesn't mean that world revolves around your schedule.  Sure. Reject the showings.  That's fine.  As I tell my Buyers, the harder it is to get in to see a home is a really good indicator of how it's going to be to actually work with the Seller.  That's why, if we've followed the instructions and attempted to schedule at a time deemed suitable per the MLS, and you've rejected us, we're not likely to come back another day.  Next!

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Rainmaker
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Alan Gross
PrimeLending, A PlainsCapital Company - Bethesda, MD

You have to wonder sometimes what is going through the mind of some sellers. Buyers don't work on the sellers schedules. And your right about showing restrictions giving an indication of what's ahead.

I'm working with some long term clients buying a new home. The contract had been signed and even though settlement isn't till June there's an appraisal contingency. The seller doesn't live in the house and even though they live almost an hour away they won't let the listing agent or appraiser in without them being there.

The sellers were leaving town a week before the appraisal contingency expires. And guess what, I'm being pushed to meet the contingency while the seller holds up the process.

Despite these problems we did get everything done on schedule.

 

Apr 06, 2012 03:07 PM #1
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Alan:  What a pain!  I'm not surprised that you and your crew pushed through despite the roadblocks from the seller.

Apr 06, 2012 04:23 PM #2
Rainmaker
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Ginny Gorman
Phillips Post Road Realty ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in North Kingstown RI and beyond

Interesting Chris Ann how different parts of the country schedule showings...sellers need to get on board...i think the RI realtor asssociation would die before they let sellers show a home...i think it's a much easier idea...

Apr 06, 2012 04:25 PM #3
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Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Chris Ann - We're seeing this more here as well, and I wouldn't call it a seller's market by any means. The times we've had sellers who turned out to be difficult about that, they were generally unmotivated (unbeknownst to us at the time of the listing) and, as you point out, difficult in the consequent transactions.

 

Apr 06, 2012 05:13 PM #4
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Ginny:  No matter how it happens, sellers have got an attitude of not wanting to be "put out" these days.  It's really hard to sell their homes if they feel this way.

Dick:  It's not a good indication of someone who can't accomodate a simple showing.

Apr 06, 2012 08:56 PM #5
Rainmaker
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Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer

I think you're right - the attitude they exhibit from the very beginning is probably the attitude they'd have throughout the entire transaction. Best to move on...

Apr 06, 2012 09:38 PM #6
Rainmaker
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Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents
Lyon Real Estate - Sacramento, CA
Put 40 years of experience to work for you

We have a seller's market here in Sacramento, but that still doesn't mean that sellers get to be selective about showing their home. When a buyer says jump, a smart seller will say how high.

Apr 07, 2012 08:35 AM #7
Rainmaker
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Carla Muss-Jacobs, Principal Broker/Owner
BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% o... - Portland, OR
Buyer Focused ~ Buyer Results

This is the same for me too Chris Ann.  It gets frustrating to have to work around the sellers' time, although I understand showing instructions with advance notice, etc.  When I call and the listing sheet says "1-2 hour advance notice please" and I'm calling a day ahead and STILL get the run-around, GRRRRR.  I'm not sure why listing agents are educating their clients about showing -- making it as easy to view as possible.

Apr 07, 2012 10:34 AM #8
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Marte:  We've been her and done that, but it's hard to express that truth to a buyer.

Elizabeth:  I know!  I don't get why sellers feel so empowered lately here.

Carla:  I rarely run into a seller that I represent with an attitude that prohibits showings.  Like you said, it's all in how well they are educated.  Of course, there are always some that can not be educated.

Apr 07, 2012 01:17 PM #9
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LaNita Cates
REMAX of Joliet - Joliet, IL

I just picked up a new listing and the previous MLS sheet said "24 hour notice". I asked my new seller why they needed 24 hours notice with no pets, a 9 year old son and they are at work. She didn't have an answer. I said "So if a buyer calls at 10:00am to see it at 2:00pm while you are at work and your son is at school, it can't be shown?" She said she thought it was normal to do 24 hours notice and the other agent never said anything about it. I told her to take it off completely and unless it's 7:00am and someone calls for a 7:30am showing, she should be showing her property. Listed it last Monday (2nd) and rec'd an offer this past Saturday.

Apr 09, 2012 05:07 AM #10
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

LaNita:  I am seeing more and more requests for more notice on showings like your example that make no sense.  And just like your seller, they think it's standard.

Apr 09, 2012 07:57 AM #11
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