What is a TC? A Transaction Coordinator is at the Heart of every Closing!

By
Real Estate Agent with California Coast & Country Homes, Inc. BRE 01895773

A Transaction Coordinator (TC) is a person who manages all the paperwork required in a transaction, from listing through to closing.  She is trained on legal compliance so she know what disclosures to send out, what documents must be signed when, and sets the deadline dates based on the contract.  As you know, top salespeople are NOT good at doing paperwork, so they rely heavily on a TC.  She is the person who reviews all the documents, compiles them in the file, and prepares the file for final Broker verification.  Most of the transactions are being managed online nowadays, so the TC can be located virtually anywhere.  Large brokerages hire a full time TC on staff, but smaller brokerages use an independent TC who works for multiple brokerages at a time.  A TC is an extremely valuable team member!

NOTE:  Although I referred to a TC as "she", simply for the sake of clarity in writing, please note that a TC can be either a gentleman or a lady business professional.

How do you find a great TC? Please post answers if you know of a reliable source to find educated, trained TC's.

With Gratitude,

Regina Brown
Broker / Trainer
California Coast & Country Homes, Inc.

 

 

 

Posted by

Regina P. Brown
Broker, Realtor®, e-Pro
California DRE # 00983670
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Rainmaker
927,861
Joyce Kelley
Charles Stallions Real Estate Services Inc - Gulf Breeze, FL
Buyers Agent 800-309-3414 Pace and Gulf Breeze,Fl.

WTG Regina I do not know what we would do without ours she is the closer/TC with the title company and Rebecca does the best job of getting us from point a to point c as in closing

Apr 19, 2012 12:15 PM #1
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637,355
Doug Rogers
Bayou Properties Realty - Pineville, LA
Your Pineville Louisiana Agent

A good TC will allow agents to focus on selling more real estate!

Apr 19, 2012 01:13 PM #2
Rainmaker
405,614
Regina P. Brown
California Coast & Country Homes, Inc. - San Luis Obispo, CA
e-Pro Realtor

Joyce & Doug, thanks for stopping by to comment. 

Doug, you are exactly right, it the art of delegation!

I am constantly amazed by how many real estate agents and brokers don't use a TC or never heard of one before!  They are definitely living in the dark ages...

Apr 19, 2012 03:58 PM #3
Rainer
229,086
Linda Urbick
Keller Williams Realty - San Ramon, CA
San Ramon, CA Homes for Sale - 925.415.3046

Regina - I don't know what I would do with my transaction coordinator. I am not a paperwork person and don't have to be so I can focus on selling real estate.

Apr 19, 2012 04:49 PM #4
Ambassador
1,101,736
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

I would like to see more male escrow officers and more male t.c.s We do see mostly females in our neck of the woods. Here's to gender equality in all occupations.

Apr 19, 2012 06:48 PM #5
Rainmaker
405,614
Regina P. Brown
California Coast & Country Homes, Inc. - San Luis Obispo, CA
e-Pro Realtor

Linda, that's great!

Melissa, I think it's because guys are not as detailed, and I have found very few that like doing paperwork.  Even my husband tries to get me to do all his paperwork!

Apr 21, 2012 02:49 PM #6
Rainmaker
572,923
Hella Mitschke Rothwell
(808) 226-1095 or (831) 626-4000
Hawaii & California Real Estate Broker

Hi Regina: When I start hiring agents, I will definitely use a TC. An excellent way to keep your liability down re missed deadlines, etc.

Apr 24, 2012 05:21 PM #7
Rainmaker
405,614
Regina P. Brown
California Coast & Country Homes, Inc. - San Luis Obispo, CA
e-Pro Realtor

Hella, a TC will surely be of help. Thank you for posting your comment. :)

May 01, 2012 08:21 AM #8
Rainmaker
118,601
Teri Pacitto
RE/MAX Olson & Associates, Inc. - Westlake Village, CA
Real Estate, Your Style...Your Home...My Specialty

A good TC is worth his/her weight in gold...managing the paperwork after it is fully executed is the basic responsibility of the TC.  Dumping the file on your TC's desk is not what they are for. 

I see this so often that my assistant spends countless hours tracking down missing paperwork from a TC that blames the agent representing the other side who has just dumped their file on them with no explanation of what is going on. 

I'm not a paperwork person either, however the job of selling real estate deals with paperwork and accuracy of those documents.  The person hired as the real estate licensee is the responsible party for making sure all the t's are crossed and the i's dotted.  After that the TC can easily make sure that the Broker File is accurate and in compliance.  That is their job. 

 

Jul 10, 2012 07:12 AM #9
Rainmaker
405,614
Regina P. Brown
California Coast & Country Homes, Inc. - San Luis Obispo, CA
e-Pro Realtor

Teri, I agree, a TC is invaluable and should be respected as an important team member!

Jul 14, 2012 04:33 PM #10
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Regina P. Brown

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