Who's Minding The Store While You're At The Trade Show?

By
Real Estate Agent with Keller Williams Realty Premier Properties BK 3126272

out to lunchWe all want to have the latest toys.  New and improved?  Yeah, we want it. 

Will it get more traffic to my site?  I'm in. 

Will I get more leads?  That's what I want!

OK, so if our goal is to get more traffic, which will hopefully get those interested in our services to raise their hands and identify themselves why are we ignoring them after they do?

On Thursday I personally spent a few hours researching something I am in the market for and contacted 2 providers of those services via their websites.  I have yet to hear back from either one.  Not even an automatic acknowledgment.

It doesn't make sense to me that we would spend time and money at our trade shows getting the best websites, lead generation tools, search engine optimization, IDX feeds that people want, and yet when they contact us, we ignore them.

I understand that people are busy.  I understand that instant gratification isn't always possible. I was not expecting to be contacted yesterdayI did, however, expect to be contacted within a reasonable amount of time.  I think 48 hours for the initial contact is too long.  A very simple email or call to let me know when I could expect some time to discuss my needs is not too much to expect.

In our business, or any for that matter, striking while the iron is hot is crucial.  We all know that the first Realtor to get back in touch with a prospective client is usually the one who is going to get the business.

So....who's minding your store?

Posted by

Follow Broker Maggie on Twitter        CDPE Realtor

Search Miami Homes Free Miami Home Values Contact Broker Maggie

Maggie Dokic, REALTOR, CDPE, SFR is a licensed real estate broker in the state of Florida selling residential real estate in Miami, Palmetto Bay, Pinecrest, Coral Gables, Gables by the Sea, High Pines, the Redland and other select areas of SW Miami-Dade County.

Maggie has earned her SFR certification to be able to better serve the needs of her customers in today's non-traditional real estate market.  SFR is a Short Sale, Foreclosure Resource Specialist.  Designees have been trained to understand the highly specialized options available to Sellers facing short sales & foreclosures and Buyers looking to buy them.

For more information on our local real estate market, or to see or sell a home in Miami, Palmetto Bay, Pinecrest, Coral Gables or the Redland, visit my Miami Real Estate blog or contact me at Maggie (at) TheBlogThatAteMiami (dot) com.

The opinions expressed herein, are those of the author, and not necessarily of  Keller Williams Realty.

None of this information is to be deemed legal or financial advice.  Please contact your attorney or accountant for same.

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Comments 35 New Comment

Rainmaker
100,792
Graham Holmes - Yucaipa Homes Listing Agent
When Experience Matters
Reviron Realty - RDCPro e-Pro Listing Broker
Respond or you lose a client the same rule applies wherever you are.
December 30, 2007 09:13 PM
Rainmaker
652,246
Bob & Carolin Benjamin
East Phoenix Arizona Homes
Benjamin Realty LLC
There is no excuse for it taking so long for someone to get back to you. All the best for the new year.
December 30, 2007 11:07 PM
Rainer
40,775
Carolyn Gjerde-Tu-Davis
Ca Real Estate
Lyon Real Estate
I agree with the others that internet leads are expecting "instant" gratification and need to be contacted immediately.  A couple of hours may be too long.
December 30, 2007 11:19 PM
Rainer
181,219
"Tommy" Decebal
Adamescu Long Island NY Certified MASTER Home Insp
HomeSpector Inc. 516-851-5833

Wishing You HAPPY HOLIDAYS and Best Wishes for A GREAT YEAR 2008.

Tommy   New York Certified Home Inspector Long Island NY Nassau/Suffolk/Queens Home Inspections
December 31, 2007 01:51 AM
Rainmaker
369,920
Kerry Lucasse
Your Nest Atlanta Real Estate Consultant
eXp Realty - Nest Atlanta Team
I couldn't agree more.  Over the past few months, my website leads have been coming in so quickly, I don't have time to call them all back within 3 or 4 hours.  It is a good problem to have, but at the same time I don't want to ruin my reputation that I've taken years to build.
February 20, 2008 09:52 PM
Rainmaker
307,023

Maggie Dokic

CDPE, SFR, Pinecrest | Palmetto Bay |
FREE list of all foreclosures in Miami-Dade County!
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