To give feedback, or not to give feedback, that is the question

Reblogger Chuck Carstensen
Real Estate Agent with RE/MAX Results

I think its very important for buyers agents to give feedback on showings. If your buyer likes the house, then bring the offer. If not, then tell us why so we can help our sellers get their homes sold.

 

 

Original content by Susan Mangigian RS152252A

One of the duties of a listing agent, in my opinion, is to get feedback from agents who show my listings.  Most sellers want to know what people are saying about their home and often, until they learn otherwise, sellers start calling their agents for feedback, almost as soon as the buyers have left their home.

Feedback is a funny thing.  If a buyer really likes a property, the listing agent won't really need to call the showing agent.  The showing agent will call the listing agent to let them know there is interest.  If a showing agent doesn't respond to emails or phone calls regarding the showing of a particular property, it's safe to assume there's no interest.  Here's the dilemma though.  Without knowing WHY there is no interest, a seller and the listing agent can't improve the home and their chances of a sale with the next showing.  If no one takes the time to respond to emails and phone calls, and no feedback is given, some things that perhaps the seller could do to improve their home will go undone.

It takes me literally 2 seconds to respond to feedback emails.  I try to do it the day or the day after a showing.  Yes, I'm busy too, but my sellers like feedback, so I have to assume my fellow real estate agents have sellers that like feedback as well.  For me, it's a courtesy that I am happy to do for people that share my profession.    Occasionally I get so busy that I may forget, but when the second email comes in, I answer it.  It's a common and a professional courtesy.

I've heard all the reasons not to give feedback.  You won't tell me one in the comments that I haven't heard already.  Feedback is part of our jobs as listing agents, whether we like it or not.  

Susan C. Mangigian

re/max preferred
1595 Paoli Pike, Suite 101,West Chester, PA  19380

610-719-1700 main office, 610-299-6237 cell 

Did you realize you could search for homes?  Or just keep an eye on your own neighborhood?  Just click the link and sign up!  It's free!  Don't forget to include your email and you'll have all the latest listings emailed to you.  ChesterCounty360.com.   You will be asked to register.  I will make a quick call to say hey.  If you are not interested in having me call you or email you, you can tell me, I'll respect your wishes.  I do want to help, and I won't be a pest.  Sign in!  It's a great site.


Please visit me on facebook:  www.facebook.com/chestercounty360  chester county 360 on facebook

 

 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the computer to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Comments 2 New Comment

Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the key to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Rainer
145,762
Michael S. Bolton
MN Appraiser
Michael S. Bolton,Inc.

Hey Chuck~Feedback is important, I think it's a professional courtesy to help each other out.

Have an AWESOME day!

 

May 04, 2012 07:52 PM
Rainmaker
232,992
David Grbich
Realtor Orange County Real Estate
Ventana Coastal Properties - www.FindCARealEstate.com

Hi Chuck - if asked it gets provided. If not, unlikely to proactively provide. The feedback process is good as it can help a seller improve the home and odds for sale as well as the agents connect on a potential offer.

May 05, 2012 09:25 AM
Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the cat to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Rainmaker
692,982

Chuck Carstensen

Minnesota Real Estate Expert
Ask me a question
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the envelope to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Additional Information

I help buyers, sellers and investors with their real estate needs. In this blog I post my listings and give real estate, social media and personal development tips. I enjoy giving people tips, suggestions and hints that can improve their business and life.