It's Better to Under-Promise and Over-Perform

By
Real Estate Agent with Lyon Real Estate BRE #00697006

I imagine today will start out in a frenzy and slowly fizzle out right after lunch. Many holiday weekends are like this as people prepare to go out of town. Some people are already gone as they turn a 3-day weekend into a 4-day weekend. My assistant is one of those people. I panicked because she was leaving me unsupervised. When there is nobody around to keep me in line, I can get into trouble. As if being a Sacramento short sale agent isn't trouble enough for one person.

My husband is already out of town. He is in Chicago visiting family and doing research on his new book. That means I can get naked and run wild. No, that is actually the slogan of a reunion we are attending in the mountains in Colorado this summer. What it really means is I can do wild things such as stick a Wusthof paring knife in the dishwasher or eat half an apricot and throw the rest away, maybe leave the door open with the AC on.

The entities that keep my behavior in check are the cats. They are excellent communicators. They want something, they tell you, in no uncertain terms. I've got one of them on my desk now, eyes locked on my every movement. Just sitting there, pretty as you please, and staring at me, concentrating. Little kitty brain waves are penetrating my skull. What she is saying is where are my damn chicken treats? You haven't seen any cat love PureBites as much as Pia and crazy chicken.

You know who is not a good communicator? Green Tree, that's who. I discovered yesterday that Green Tree, when in second position, will close a HAFA short sale file if we don't get approval in 90 days. A Green Tree short sale negotiator won't give you any warning or tell you, either. He will just one day close the file. Slam, snap shut. Of course, you have the option of not sending any paperwork to Green Tree until you get approval from the first. The first in this case is Bank of America and, due to the attitude of its lackadaisical third-party vendors, those HAFA short sales are often like Rip Van Winkle. But if we wait for approval from the first, that just means the approval from Bank of America will expire by the time Green Tree gets around to issuing its own approval.

So, it's all in the timing. It's always in the timing. I have another Sacramento short sale that should close this afternoon. It's closing by the hair of its chinny-chin-chin. The problem with the closing is the lender. It's often the lender. You can't trust them. They will tell you to your face they can close on time but when push comes to shove they can't perform. I'd rather a mortgage rep tell me upfront they can't guarantee anything than promise something they can't deliver.

It's better to under-promise and over-perform than to do it the other way around. Happy Memorial Day Weekend!

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Certified HAFA Specialistelizabeth weintraub

 

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Elizabeth Weintraub is an author, home buying expert for About.com, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Weintraub is also a Sacramento Short Sale agent who lists and successfully sells short sales throughout the four-county Sacramento area with an emphasis on Elk Grove. Call Elizabeth Weintraub at 916.233.6759. Put 40 years of real estate experience to work for you. Broker-Associate at Lyon Real Estate. BRE License # 00697006.

The Short Sale Savior, by Elizabeth Weintraub, available with free shipping.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of Lyon Real Estate. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

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Show All Comments
Rainmaker
420,752
Jim Patton
Century 21 M&M - 209-633-2839 - Turlock, CA
Realtor - Stanislaus & Merced county Realtor.

Elizabeth - What's slower?  Green Tree or an FHA short sale with BofA?   I sent more documents in on a BofA FHA short sale yesterday and received an email back from the negotiator that she reviews documents in the order that they are received and she is currently working on documents from April 27th.   I have been working this one since February.

P.S.  I was in your beautiful town last night to see Wicked.  I will be back in July for my girlfriends birthday and Steve Miller concert.  Can you recommend a nice place for dinner in the downtown area?   Thanks.

May 25, 2012 11:35 AM #1
Ambassador
1,882,242
Chris Ann Cleland
Long & Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Northern VA

Your cats could teach a short sale bank a thing or two about communicating.  Or would could turn them into Laser Cats and vaporize Greentree.

May 25, 2012 01:49 PM #2
Ambassador
1,090,578
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

This is your second Greentree post in the last week or so (maybe two). Sounds like they have been pushing your buttons. 

May 25, 2012 03:34 PM #3
Rainmaker
1,198,181
Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents
Lyon Real Estate - Sacramento, CA
Put 40 years of experience to work for you

Hi Jim: What's slower, you ask? Bank of America FHA Short Sale, hands down. I have tickets for Wicked as well. Did you read the books? I hear it is nothing like the books. As for a restaurant, I'd recommend LoungeOn20, if it's a really nice evening you can dine outside, or maybe Ella's or Waterboy. Those are my 3 favorites in Sacramento Midtown / downtown area.

Hi Chris Ann and Melissa: Green Tree is not as bad as agents make them out to be. But what can you say about a company whose sole purpose in life is to make a profit dealing in worthless mortgages?

May 25, 2012 03:56 PM #4
Rainmaker
1,198,181
Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents
Lyon Real Estate - Sacramento, CA
Put 40 years of experience to work for you

Hey Jim: Scratch LoungeOn20 because I just received word it is closing.

May 25, 2012 05:17 PM #5
Rainmaker
160,481
Satar Naghshineh
Satar - Amiri Property and Financial Services Corp. - Irvine, CA

Love the blog! Thanks for the laugh.

May 25, 2012 07:11 PM #6
Rainmaker
950,321
James Dray
Wise Custom Realty - Bentonville, AR
AR., MO., or OK. I can find the home for you.

Morning Elizabeth running around naked and getting money from the Green Tree priceless.  Enjoy the weekend send me some of the titles from your husbands books I'd like to check them out.

May 26, 2012 05:11 AM #7
Rainmaker
420,752
Jim Patton
Century 21 M&M - 209-633-2839 - Turlock, CA
Realtor - Stanislaus & Merced county Realtor.

Thanks for the information Elizabeth. 

May 26, 2012 11:49 PM #8
Rainmaker
255,081
Lance Owens (RS)
LUVA Real Estate - Kailua-Kona, HI
Luxury Real Estate and Vacation Property sales

WOW, 

I do nothing but short sales, quite successful, and have have not run into such incompetence, since late 2007, and 2008. 

Greentree is the most obnoxious, aragant bank I have dealt with in years. 

Let me know if you have inside contacts, been going 5 months, had it approved by Fannie Mae, and GT dropped the ball and FM closed the file. 

Latest incident, they told me to quit wasting time submitting lowball offers and they would quit closing my file - IT WAS APPROVED, and its not a lowball

October 24, 2012 01:45 PM #9
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Rainmaker
1,198,181

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents

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