What was the real estate agent thinking?

By
Contractor with Floor Coverings International Westchester NY & Stamford CT WC19920-H07 HIC619252

carpet in West Harrison NY 10604On Friday, I went to an appointment for some carpeting.  The house is for sale...and apparently, it's been on the market for 3 yrs (various agents...and the homeowner did not want to discuss this topic.)  The homeowner (who does not live there) knows the carpet in the family room needs to be replaced...it is very dirty with all sorts of stains.  I found her an inexpensive neutral and light colored carpet.

 

This was a summer home/2nd house for my customer.  There are various "issues" with the house, even though it is fundamentally a good home in a nice area.  Most of these issues can easily be addressed (e.g.  get rid of the extra stuff there, replace the carpet, tidy up a bit).  I encouraged my customer to do this and gave several suggestions (Yes, I learn a lot from the stagers and the agents here).

 

But, here's what boggled my mind and made me think "What on earth was the agent thinking?"


There are two parts of the driveway...one leads to the front door and one to the back door downstairs.  The front door opens up to entrance/living room...all with hardwood floors and a beautiful view of the lawn and lots of beautiful trees.  The back door is the basement which has vinyl (and lots of clutter and I think maybe even a spider web).

 

So where is the lockbox???? You guessed it, it's on the back door.  Why would someone want the basement to be someone's first impression of the home??? It made no sense to me.  I told my customer that is the simplest change that should be made...even before we install the carpet.  (Or at least I hope she yes to the carpet).

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Debbie Gartner - Westchester Hardwood Flooring

 

 

 

 

 

 

 

 

Debbie Gartner, "The Flooring Girl" and owner of Floor Coverings International Westchester NY

 

Angie's List Super Service Award winners for 4 years in a row.

 

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WC19920-H07, HIC619252

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Topic:
Home Selling
Location:
New York Westchester County West Harrison West Harrison Home Improvement
Groups:
Westchester County
Hudson Valley Real Estate and Mortgage Professionals
Home Staging
BananaTude
Tags:
westchester carpet store shop at home

Comments 73 New Comment

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Rainmaker
574,640
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada
Debbie. You gave her excellent advice. Those first impressions of a home are the most important. I think they make or break an offer.
June 11, 2012 02:51 AM
Rainer
226,516
Nancy Frimann
REALTOR and California Broker
Eagle Ridge Realty/Signature Homes & Estates

That is weird... I had one once where the neighbor was going to put out the lockbox and all contacts had to be made through her.  Unfortunately, the homeowner was in the hospital for a while, and to further complicate matters, it appears that the neighbor was never home.  Frustrating as a buyer's agent.

June 11, 2012 12:15 PM
Rainmaker
1,489,093
Debbie Gartner
The Flooring Girl - Westchester hardwood flooring
Floor Coverings International Westchester NY & Stamford CT

Joan - Oh my, that would be a major turn off...and one you'll never forget.

Dave - It did seem illogical and according to the owner she had not requested it.

Kevin - I'm not sure there was was a logical reason...it is possible, but the agent never explained it to the client.  Maybe the parking is a bit easier here, but it doesn't even seem like that would be an issue for the front door.  I really am curious to know the reasoning (or if there was any).

Evelyn - Yes the homeowner didn't seem to care.

Karen - Clearly the placement of the lockbox is not the key factor here.  but, it is one of several contributing factors and it is not putting this home in the best light so it's just making it even harder to sell.

Jerry - Yes, I am very curious to understand.

Tammie - Yes, it is illogical to me.

Valerie - Thx.  Yes, they buyer should see it from the front door first for sure.

Nancy - That is crazy.  Now that's a challenge to get in to view that one.

 

June 11, 2012 06:29 PM
Rainmaker
814,005
J. Philip Faranda
Broker-Owner
J. Philip Faranda (J. Philip R.E. LLC) Westchester County NY

I get the security thing, but why would the key be to the back door? 

June 11, 2012 07:26 PM
Rainmaker
1,489,093
Debbie Gartner
The Flooring Girl - Westchester hardwood flooring
Floor Coverings International Westchester NY & Stamford CT

Phil - I don't know.  And it is no more/less secure here...each door is equally visible from the main driveway and neither visible from the road.

June 11, 2012 07:35 PM
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Rainmaker
1,489,093

Debbie Gartner

The Flooring Girl - Westchester hardwood flooring
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Additional Information

Author Bio: My name is Debbie Gartner, and I'm known as "The Flooring Girl." I own my own flooring store that serves Westchester NY and Fairfield CT counties. We install hardwood flooring, carpet, tile flooring, laminate, bamboo and cork flooring. We also refinish hardwood floors. We are a shop at home flooring store. You can call us at 914-937-2950 to schedule a free flooring consultation


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