Fair Housing Act Violations and Other Potentially Offensive Terms

By
Real Estate Agent with Keller Williams West Sound Realty
http://actvra.in/4fHG

This past week, I listed a nice property situated on a peaceful rural 5 acre parcel down in Port Orchard.

You can see a virtual slide show of the property 14098 Glenwood Road SW Port Orchard WA

Just a few minutes after the listing was published and went live, I received an email from the Northwest Multiple Listing Service, kindly notifying me that I had commited a listing violation.

More specifically, I had used descriptive language in my listing remarks section that violated the Fair Housing Act - a term/word that was discriminatory and potentially offensive.

And just what was this deplorable, slanderous, and offensive term?

The word was 'Family.'

It's interesting to note that the NWMLS uses the term 'Family Room' in their Residential Input room location fields.

I wonder how it is that they can use the same term as I did, but not be equally in violation of the Fair Housing Act?

Here is a link to the Fair Housing Word Report that I had received.

Keller-Williams-West-Sound-Realty-Kitsap-County-WA

~   o   ~   o   ~   o   ~   o   ~   o   ~

Rich Jacobson is a licensed real estate professional with Keller Williams West Sound, providing knowledgeable empowerment and relentless representation for his clients of residential properties and vacant land throughout all of Kitsap County WA and portions of Pierce, Mason, and Jefferson Counties. You can also find him at KitsapLifeSoundBiteBlog, and Crabbing in the Hood, or e-mail: kitsapagent@gmail.com

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Re-Blogged 1 time:

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  1. Wallace S. Gibson, CPM 06/29/2012 04:33 AM
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Show All Comments
Rainmaker
1,252,445
Carla Muss-Jacobs, Principal Broker/Owner
BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% o... - Portland, OR
Buyer Focused ~ Buyer Results

What . . . people don't have a "family" anymore!?!  I'm a single woman and I sit in my family room to type this.  Who's offended or "discriminated" against by the word "Family"?  Family takes on all forms and is a very INCLUSIVE word to me.

Write this up in your nexr lisitng: 

"Items excluded from sale:  The black blind in the family room, the Polish shine dedicated to the prestigious Mexican Protestant Saint Francis, and the Indian youth painting in Grandma's house behind the wheelchair above the garage."

June 29, 2012 01:01 PM #36
Rainmaker
648,060
Evelyn Kennedy
Gallagher & Lindsey, Alameda, California - Alameda, CA
Alameda, Real Estate, Alameda, CA

rich:

Other agents in our local MLS have had the same notice sent to them.  I hope Wallace is correct in her comment.  We should beable to advertise our listings as family homes.

June 29, 2012 02:32 PM #37
Rainmaker
84,431
Christina Ehli
Keller Williams Realty - Brighton, Michigan - Brighton, MI
Keller Williams Brighton MI Real Estate Agent

In Michigan I still see a lot of  listings in the MLS  that say" Great for Families"  .  .  . I wouldn't do it however.  What do you think of "walking distance to downtown . . . ".  ? I would think that would exclude people that couldn't walk but it is a very common phrase here. Thanks for sharing!

June 29, 2012 04:24 PM #38
Anonymous
Anonymous
Anonymous

I once had clients tell me they were reluctant to look at a house that was advertised as near a certain church. The inclusion of the church name made them feel excluded.

On the other hand, I worked with a single gay man who specifically said he wanted to live in a "family neighborhood" because he wanted his visiting grandkids to feel at home there.

I remember wondering in each of these cases if I would be guilty of steering if I honored their requests.

 

June 29, 2012 04:25 PM #39
Rainer
34,828
Linda Schneider
Real Estate Business Coaching - San Diego, CA
Real estate writer, trainer, agent

Sorry, I hadn't logged in before making the previous comment!

June 29, 2012 04:26 PM #40
Rainmaker
420,174
Melissa Marro
Watson Realty Corp - Saint Augustine, FL
St Augustine, St Johns, Ponte Vedra

Wow. I found it interesting that other words like, "Executive, Traditional, Handicap, and Wheelchair" were also on the list. It seems like these are common descriptive words, particularly in certain neighborhoods. How would you say that you had a "wheelchair accessable home"? That is important to someone in a wheelchair, is it not? 

I'll also assume that your fair housing laws are different than here in FL and in SC where we just moved from. Sexual orientation is not a protected class - not that I plan on descriminating, but there were clearly several words that would have applied.

Also in FL there are a lot of 55+ communities where the terms, "adult, senior and retired" would be common phrases for. I think half of our MLS would get thrown out. 

June 29, 2012 05:22 PM #41
Ambassador
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Patricia Kennedy
Evers & Company Real Estate, Inc. - Washington, DC
For Your Home in the Capital

Rich, yikes!  Once the Washington Post bounced back an ad with the heading "Drama Queen".  It pretty much described the condo.   Too bad I had to chage it to "Dramatic Spaces".  Oh well.  This stuff can get out of hand.

June 29, 2012 07:37 PM #42
Rainmaker
1,035,559
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

An intesting topic.. and maybe we need to rethink the word "family"... I think it would be great to get some clarification for those on high.. not sure I understand.

June 29, 2012 07:47 PM #43
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Doug Rogers
Bayou Properties Realty - Pineville, LA
Your Pineville Louisiana Agent

We will be the first empire to fall from political correctness. Sad really how far we have veered from the Founding Principles.

June 29, 2012 09:06 PM #44
Ambassador
1,550,626
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 800-610-7253 DRE01267479 - Costa M

Rich - It all seems a little crazy, but I guess we have to do our best to follow the rules as they stand.

June 29, 2012 09:15 PM #45
Rainmaker
309,039
David O'Doherty
Hometowne Realty Clayton East - Clayton, NC
Clayton NC Homes, Raleigh, NC

That looks like a nice place to raise a ______! As much as it seems silly I get the purpose of it. What I don't get is the fact that they will allow you to have a family room just not a  family reunion,HA!

June 30, 2012 03:41 AM #46
Rainmaker
572,328
Phil Leng
Keller Williams Eastside Market Center - Kirkland, WA
Phil Leng Team - Residential Real Estate Experts &

Rich,

You DIDN'T!

I am horrified, non plussed, shocked.

You used the word FAMILY? Right out there in public?

You really should be ashamed!

Phil

June 30, 2012 05:03 AM #47
Rainmaker
950,770
Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

"Offended." I can only think of bad words when I think of this problem.

June 30, 2012 07:15 AM #48
Rainmaker
248,168
Bruce Kunz
Bruce Kunz @ Veltri & Associates, 866-483-5874 x464 - Howell, NJ
REALTOR®, Howell NJ Homes for Sale

Hi Rich. I was once warned about "perfect for a growing family"word in a listing description in the here. I wrote back that I appreciated them looking out for me and explained that it was a commonly used here - not meant to be exclusionary at all. I changed it to read "perfect for a growing family and anyone else". I heard nothing more...
Good Luck!
Bruce

 

June 30, 2012 07:32 AM #49
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George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages Connecticut - Middletown, CT
Your Connecticut Mortgage Expert

Rich, WOW that is insane.  What is even more insane is that I can think of several words that are offensive that they would probably not give a second thought to, because they would be looked upon as politically correct.

When the word Family starts becoming offensive, what is next?

June 30, 2012 03:45 PM #50
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898,158
Bob Crane
Woodland Management Service - Stevens Point, WI
Forestland Experts! 715-204-9663

With all of the hysteria and miss information out there keeping us from doing our job, it is good to have a sensible person like Wallace #8 to set the facts straight.

Thanks for posting this important topic Rich and thanks Wallace for steering us in the right direction to find some solutions.

July 02, 2012 04:19 AM #51
Rainer
170,105
Robert Butler
Aspect Inspection - Montreal West Island, QC
Montreal Home Inspector | Aspect Inspection

Sounds like the PC police on streoids. You're clearly not vilating the intertion of the lawmakes so why should you be leld to the lettering of the text.

Did you have to change it?

 

July 14, 2012 01:30 PM #52
Rainmaker
153,242
James A. Browning
Browning Real Estate School/REO Institute - International, INT
MRE REOCertified(R) SSCertified

Hello, thanks for the information on your post! Please, join our group on LinkedIn, ‘REO Institute’. We share Real Estate information regarding market trends, Short Sales, BPOs, REOs, OREs, BOVs, ideas, Education/Training, and Commercial Education. We value you your comments, ideas, and opinions about the Real Estate Industry. Thanks, James

Thanks

James A. Browning MRE, CEO & Founder, REO Institute

July 25, 2012 09:13 AM #53
Rainmaker
470,295
Trey Thurmond
BCR Realtors - College Station, TX
College Station , Texas Homes

We were told here to avoid the use of  the words "within walking distance"  or " biking distance" as this could be a problem for those with walking disability. I think we have to play by the rules even though they may sometimes be the product of those that have nothing else to be concerned with in this life and in no way directly harm anyone.

September 10, 2012 08:13 PM #54
Anonymous
Anonymous
Michelle Hofmann

does anyone have a copy of the complete NWMLS list?

July 21, 2014 03:36 PM #55
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