Who...err...What are your biggest time wasters?

By
Real Estate Agent with Total Realty Corp. SL#3200658
http://actvra.in/Dfj

Who What are your biggest time wasters?

Time waster

Who What are your biggest time wasters?


Think about it, who what are some of your biggest time wasters these days?  Are they outside influences or inside ones?  Are they in your office or outside it?  And perhaps most important of all- is it you?


I'm pretty sure I can come up with 2 great ones to top my list, though there order's tough to sort out.  They're pretty much equal in how they thoroughly waste vast amounts of my day- and I'd really love to figure out some ways to eliminate them.

 

There's no doubting that our time is precious here.  My top two time wasters are 1) folks who simply don't read my ads, and 2) appointment cancellations and associated issues.


1.  Folks who simply don't read my ads are annoying- and everyone's day would be a heck of a lot cheerier if they'd read the dang things.  We'd never have to waste time with Mr. or Mrs. "I need to move this weekend" if they'd read the ad clearly stating that the property they're interested in isn't available until the 15th of September.  Conversely, Mr. or Mrs. "Yeah, it's June, but I'm looking to move in October" wouldn't be bothering you if they'd read the ad saying a place is available now and I can only hold it 2 weeks.

 

2.  Appointment cancellations drive me crazy... I do my best to confirm an hour ahead of time, but Mr. Common Courtesy left town a while back.  I often speak with prospects 45 minutes ahead of a scheduled appointment time and get confirmation all is well- then drive 45 minutes to the other side of time and learn I've been stood up for no reason in particular.  Crazy.

 

Yes, we are in a customer/client service type of industry, but I don't really think it's unreasonable to ask those customers and clients we serve (or ones we're trying to serve!) to read an ad every now and then- and I'm feeling pretty safe in thinking it's OK to expect folks who set and confirm appointments with me to actually keep them.


Could be wrong, I guess.  So what about you- Who What are your biggest time wasters?

Posted by
 
DENNIS B. BURGESS
Property Manager

Licensed Florida Realtor
 
Total Realty Corp.
5264 West SR 46
Sanford, FL  32771
 
205-445-4755 cell/direct
407-362-0022 office
 
 
Turning vacant into occupied, and "houses" into "homes"SM
 
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Re-Blogged 1 time:

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  1. Jason Stewart 06/30/2012 06:05 PM
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Rainer
307,049
Jennifer Chiongbian
Specializing in all types of Manhattan apts & townhouses - Manhattan, NY
Real Estate Broker - NYC

You get good at weeding out the times wasters the longer one is in this business.  For me, it is the low budget renters that I no longer accept as clients and pass them off as referrals.

Jul 01, 2012 11:03 AM #30
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1,290,876
Erica Ramus
Erica Ramus - Ramus Realty Group - Pottsville, PA - Pottsville, PA
MRE, Schuylkill County PA Real Estate

How about agents who call with questions -- that are clearly listed on the MLS sheet.

Jul 01, 2012 11:11 AM #31
Rainmaker
1,157,599
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

I would have to say people who are late for an apointment who dont call to say they are late is close to thise who just dont show up without calling.

Jul 01, 2012 11:42 AM #32
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Jennifer:  Thank you for dropping by, and for your contribution.  It's funny- those dang "Champagne wishes, Boone's Farm budget" folks were around back in '01 and they're still around today.  They represent the least in pay- yet the most exposure and risk in areas such as Fair Housing.

Over the years, Burgess Studies, Incorporated has also determined that it actually takes no less time to handle those lower-end properties than the higher-end ones- so why waste time with the lower-end ones unless it's absolutely necessary?

Jul 01, 2012 12:03 PM #33
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Erica:  Thank you for stopping in.  Yes, another good one....answering the "Can I get showing instructions?" question never gets old, does it?

Jul 01, 2012 12:05 PM #34
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Scott #32:  Thank you for dropping by, and for your comment.  Yes, good point.  I will usually wait 15 minutes for a "late" prospect.  As much as being stood up stinks, I'd prefer that to the guy showing up 14 minutes late and draggin' his feet around forever while looking at the place!  One plus with regard to the straight-up no-shows is that they don't push you later and later- and impact a showing elsewhere with someone that actually shows up on time and all!

Jul 01, 2012 12:09 PM #35
Rainmaker
269,915
Mike & Eve Alexander
Buyers Broker of Florida - Windermere, FL
Exclusively Representing ONLY Orlando Home Buyers

Dumb agents...who took the real estate test for them?  I am not their mother...why don't they know how to read a contract?

With all the classes and information available, there is no excuse for being "stupid" in this business.

 

Eve in Orlando

Jul 01, 2012 12:16 PM #36
Rainmaker
360,031
Karen Feltman
Cedar Rapids/Iowa City, IA Skogman Realty - Cedar Rapids, IA
Relocation Specialist

I don't have much problem with people not showing up for appointments.  I require buyers to meet me at the office first, so if they do not show up for some reason, I am at least there getting things done anyway.

My biggest time wasters are open houses.  It seems like I could always spend my time better elsewhere, but at least I can be commenting on AR to pass the time!

Jul 01, 2012 12:49 PM #37
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Eve:  Thank you for stopping by, and for your comment.  Hold up, though:  All Real-a-tors ain't smart?

Jul 01, 2012 12:59 PM #38
Rainmaker
177,772
Ken Brandon
Coldwell Banker Sea Coast Advantage (Jacksonville, NC) - Jacksonville, NC
Camp Lejeune, Jacksonville, NC

Whatever is not an income producing activity! I find it interesting that several comments stated answering questions and other "time wasting activities". But the hard question to answer is how much time REALLY each week is spent on that activity...and is it more than the "errand time" most agents use each day that truly isn't productive?

Jul 01, 2012 01:27 PM #39
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Karen:  Thank you for stopping by, and for your input.  I wish I could say the same!  It's all but impossible for me to have folks meet me at my office- even if I wanted to do so.  With rental properties as far as 35 miles away in one direction and 25+ in others, days when I have as many as 10 appointments may mean I never even see the office that day- let alone spend time there to await prospects!

Bit different from sales-land...always pluses, always minuses with everything.

Jul 01, 2012 01:27 PM #40
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Ken:  Thank you for dropping by, and for your comment.  My feelings here are thus...we all should expect to have to work if we'd like to make money.  Contrary to the mindset many of our fellow Americans possess these days- but bear with me and humor me a bit.  While acknowledging the need for ourselves to work hard and make money, we can have a feel for what others need to be doing.  Great so far, right?  Well, here we go...We do ourselves and others a disservice, however, if we still buy into Leave it to Beaver-style ways of thinking that "the customer is always right" and so forth.  Untrue.  Customers, clients and/or our fellow Realtors may very well be liars and dirtbags.  In scope here, I'll give those complaining about phone calls/callers the benefit of the doubt- and trust that deep down, everyone knows a good call from a bad call.

Jul 01, 2012 05:45 PM #41
Rainmaker
565,606
Gary Frimann
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
California Broker and REALTOR

Biggest timewaster for me is other agents.  This in in regards to them not updating their listing and it has an accepted offer on it, but it still sho9ws as an active.  "My assistant didn't change it" is the most common refrain I hear.

Jul 01, 2012 06:26 PM #42
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Gary:  Thank you for dropping in, and for your comment.  Sounds like you're of like mind with Joan, Dick, Fred....

Jul 02, 2012 12:31 AM #43
Ambassador
1,109,420
Bryan Robertson
Catarra Real Estate, Inc - Los Altos, CA
Broker, Author, Speaker

My two biggest time wasters are:

1)  Excessive social media interactions

2)  Following up on wasted leads (people with no intent of buying or selling)

Jul 02, 2012 01:58 PM #44
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Bryan:  Thank you for dropping by and sharing some of your sage wisdom with the class... Your #1 is one of the reasons I've sworn off some social media.  That's been both a good thing and a bad one for me- my problem in that lies with balance.  As for #2, I don't know that that problem can ever be solved...frustrating!

Jul 02, 2012 02:18 PM #45
Rainmaker
954,994
Joyce Kelley
Charles Stallions Real Estate Services Inc - Gulf Breeze, FL
Buyers Agent 800-309-3414 Pace and Gulf Breeze,Fl.

My biggest are people around the office and my own procrastination.

Jul 03, 2012 08:18 PM #46
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Joyce:  Thank you for stopping by, and for your comment.  It's funny sometimes- how folks and events "at work" and in our own offices seem to "work" against us.  Most in bigger offices and small can point to one or more folks who, while not being mean or ill-intentioned, serves as their Office Timewaster.  I think I'm safe in saying all but a few of us share your other time waster- as the sporadic bouts of I'llputitoffuntiltomorrowitis are tough to avoid!

Jul 03, 2012 10:03 PM #47
Rainmaker
366,361
Inna Ivchenko
Mannis Real Estate Group - Calabasas, CA
Los Angeles / Valley Homes

I agree, appointment cancellations are not fun. Agents and clients being late and ruining your schedule are not fun as well. But there is nothing you can do about it.

Yet, for me the most frustrating are my technologies problems: if by any reason my phone is not working, or my computer has a glitch in one of applications, or printer suddenly doesn't print~~oh boy.....I feel lost and run around like a chicken without head...

 

Jun 03, 2013 10:36 PM #48
Rainmaker
410,608
Dennis Burgess
Total Realty Corp. - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Inna:  Thank you for dropping by, and for your comment.  Eliminating distractions- whether technological or otherwise- is always a battle for me, too.  Technological ones kill me, though!

Jun 22, 2013 02:05 PM #49
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Dennis Burgess

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