All I Wanted Was an Ice Cream Sundae? Is That So Hard?

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Real Estate Agent with Long & Foster REALTORS®, Manassas, VA VA License # 0225089470

All I Wanted Was an Ice Cream Sundae?  Is That So Hard?

It was near one-hundred degrees in Northern Virginia today, but felt much worse with the heat index.  Can't tell you what exactly.  I'm pretty sure my brain melted at the door step of my 10:30am appointment in Bristow.  Even my car was little comfort with the A/C blasting over me.  So after a long morning/early afternoon in the car I made a melted brain decision.  ICE CREAM FOR LUNCH.  It's not every day that I get to pass a Friendly ice cream parlor in my travels.  Seems to me there are only two in the tri-county area.  So since my travels took me past Burke, it was time for an ice cold, sweet lunch.

It was about two-thirty when I pulled into the parking lot...and I wasn't at all surprised by the large number of cars in the parking lot.  Summer vacation.  Late lunch.  Record breaking heat.  Of course an ice cream place would be busy.  But so flippin' busy that literally six people looked at me at the carryout window and ignored me?  Not even so much as an, "Someone will be right with you."   You have to think these summer employees are used to rushes brought on by heat and lunch.  Just sayin'.

When lucky number seven finally showed up, he seemed unapologetic for the fact that in ten minutes, six of his fellow employees had ignored me multiple times.  Honestly, I think the only reason I didn't walk out was the fact that 1) I wasn't looking forward to leaving the nice air conditioned environment and 2) I wanted my friggin' ice cream.

I should have just left and picked up a Slurpee for lunch at 7-Eleven.  At least I could have served myself and gotten it right.  I paid for a Reese's Pieces Sundae.  Besides stingy portions of ice cream and whipped cream, you know what was missing?  The Reese's Pieces, of course!  I realized this as I sat in my car and opened it up.  I didn't feel like being ignored for another ten minutes while my ice cream melted, just to get the missing ingredient.

At least I didn't offer to tip the employee that seemingly, against his will, helped me.  The nice lady after me did.  I had to let her know she was nicer than me.  I'm not going to tip someone if they suck or otherwise have a bad attitude. After all, I wouldn't expect referrals from clients who I could barely pay attention to or keep their transactions on track.

 

 

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Rainmaker
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Andrea Bedard
Thompson Company, REALTORS - Silver Spring, MD
M.A.; REALTOR Silver Spring, MD and beyond

Oh what a bummer Chris Ann, terrible customer service and missing Reese's pieces! I haven't been to Friendly's in awhile and judging by your post, it doesn't sound like I've been missing out on anything! Hang in there .. more brain melting scheduled to happen this weekend but relief is on its way!

Jul 06, 2012 04:48 PM #1
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Andrea:  It's brutal what Mother Nature is doing to us.  Hate to say this, but I'm already looking forward to fall.

Jul 06, 2012 05:10 PM #2
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Patricia Kennedy
Evers & Company Real Estate, Inc. - Washington, DC
For Your Home in the Capital

Chris Ann, slurpee vs. a Reese's Pieces Sundae?  Absolutely no contest!  I'd put up with a certain amount of crap for the Reeses!

Jul 06, 2012 06:20 PM #3
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Richard Weisser
Better Homes and Gardens Real Estate Metro Brokers - Newnan, GA
Richard Weisser Coweta Newnan Homes for Sale

Hi Chris Ann...

I never understood how these places survive when they are full of people wanting to buy, but not serving them and retaining their business. It doean't make any sense at all.

Jul 06, 2012 07:53 PM #4
Rainmaker
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Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Sometimes the simplest things in life become such a chore...........I did get a chuckle from your story, but it really isn't funny at all when you get right down to it.

Jul 07, 2012 04:37 AM #5
Rainmaker
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Carol-Ann Palmieri
RE/MAX Executive Realty, Al and Cal Realty Group - Franklin, MA
"Cal" the Real Estate Gal

I'm sorry.  I'm with Roger.  You did get me to laugh this early morning.   Sorry about the sundae.  Thanks for the giggle.  

Jul 07, 2012 04:54 AM #6
Rainmaker
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Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents
Lyon Real Estate - Sacramento, CA
Put 40 years of experience to work for you

Oh, man, these mouth breathers they hire nowadays to serve the public are often pathetic. You kids get offa my lawn!

Jul 07, 2012 07:36 AM #7
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Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Your Guide to Joyful Colorado Living!

Geez.  Don't get between a woman and her ice cream craving.  I had a similar experience last night - craving ice cream only to find a smigen left in the freezer.  I asked my hubby to drive me to DQ but he refused.  Some days!!!!!  I've never been to a Friendly Ice Cream parlor, but it certainly doesn't sound very friendly.  If I come across one in my travels, I will keep on driving.

Jul 07, 2012 09:08 AM #8
Rainmaker
567,359
Susan Haughton
Long & Foster REALTORS (703) 470-4545 - Alexandria, VA
Your Client-centric Alexandria VA REALTOR
Thanks, now I am craving ice cream for lunch...it is even HOTTER today.
Jul 07, 2012 09:23 AM #9
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Patricia:  Considering you actually got the Reese's part.

Richard:  I think we have just adjusted our expectations so low that we'll deal with anything.

Roger:  There's a larger statement about society there, that's for sure.

Carol Ann:  I'll give it one last shot next time I'm by there.  We'll see if they can get it right.

Jul 07, 2012 10:16 AM #10
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Elizabeth:  I ought to record myself yelling at the brats that trepass and throw their garbage in my lawn.  I'd have to bleep a lot of it out, but man do I sound like my Mom.

Belinda:  Don't judge all Friendly ice cream joints by this one.  

Susan:  May I suggest a pint of Ben & Jerry's?

Jul 07, 2012 10:18 AM #11
Rainmaker
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Curtis Van Carter
Coldwell Banker Brokers of the Valley, Yountville Napa Valley - Yountville, CA
Napa Valley's Broker Extraordinaire in Yountville

Chris Ann

Hope you headed home after all this and grabbed the old Chunky Monkey pint out your freezer, put your feet up and AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH. cheers cvc

Jul 07, 2012 11:18 AM #12
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Curtis:  I'm more of a Dublin Mudslide, Mud Pie or Phish Food kind of gal.

Jul 07, 2012 11:22 AM #13
Rainmaker
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Good Afternoon Chris Ann,  I think you have more patiences than me. i agree with no tip for poor service. I think I am going to get some Ice cream now, hopfully i get better service. Have a great Saturday.

Jul 07, 2012 11:44 AM #14
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Scott:  I don't see how you couldn't get better service than this experience.

Jul 07, 2012 12:19 PM #15
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Alan Gross
PrimeLending, A PlainsCapital Company - Bethesda, MD

There are a lot fewer Friendly's in the area than there used to be. It's one of my daughter's favorites.  You think there may be a reason for this?

Jul 08, 2012 06:11 AM #16
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Chris Ann Cleland
Long & Foster REALTORS®, Manassas, VA - Bristow, VA
Associate Broker, Northern VA

Alan:  I'm sure that the cusomter service is not it, otherwise this one would've been gone a long time ago.  The one in Oakton used to be great.

Jul 08, 2012 09:16 AM #17
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Donna Foerster
Cherry Creek Properties, LLC - Parker, CO
Metro Denver Real Estate Agent

Chris Ann~ It's 8:50pm in Colorado and I'm enjoying a bowl of ice cream in front of my laptop.  No whip cream and no Reese's pieces, but I'm happy.  No crazy heat and no need for a/c. Thankfully!

Believe it or not, my first REAL job out of high school was working at a Friendly Restaurant in Middletown, New Jersey.  I worked there for 8 years! We don't have any out here in Colorado, only in the New England area and Florida. I don't even have anything similar!

Jul 08, 2012 07:53 PM #18
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