All I Wanted Was an Ice Cream Sundae? Is That So Hard?

By
Real Estate Broker with Long & Foster REALTORS®, Gainesville, VA VA License # 0225089470

All I Wanted Was an Ice Cream Sundae?  Is That So Hard?

It was near one-hundred degrees in Northern Virginia today, but felt much worse with the heat index.  Can't tell you what exactly.  I'm pretty sure my brain melted at the door step of my 10:30am appointment in Bristow.  Even my car was little comfort with the A/C blasting over me.  So after a long morning/early afternoon in the car I made a melted brain decision.  ICE CREAM FOR LUNCH.  It's not every day that I get to pass a Friendly ice cream parlor in my travels.  Seems to me there are only two in the tri-county area.  So since my travels took me past Burke, it was time for an ice cold, sweet lunch.

It was about two-thirty when I pulled into the parking lot...and I wasn't at all surprised by the large number of cars in the parking lot.  Summer vacation.  Late lunch.  Record breaking heat.  Of course an ice cream place would be busy.  But so flippin' busy that literally six people looked at me at the carryout window and ignored me?  Not even so much as an, "Someone will be right with you."   You have to think these summer employees are used to rushes brought on by heat and lunch.  Just sayin'.

When lucky number seven finally showed up, he seemed unapologetic for the fact that in ten minutes, six of his fellow employees had ignored me multiple times.  Honestly, I think the only reason I didn't walk out was the fact that 1) I wasn't looking forward to leaving the nice air conditioned environment and 2) I wanted my friggin' ice cream.

I should have just left and picked up a Slurpee for lunch at 7-Eleven.  At least I could have served myself and gotten it right.  I paid for a Reese's Pieces Sundae.  Besides stingy portions of ice cream and whipped cream, you know what was missing?  The Reese's Pieces, of course!  I realized this as I sat in my car and opened it up.  I didn't feel like being ignored for another ten minutes while my ice cream melted, just to get the missing ingredient.

At least I didn't offer to tip the employee that seemingly, against his will, helped me.  The nice lady after me did.  I had to let her know she was nicer than me.  I'm not going to tip someone if they suck or otherwise have a bad attitude. After all, I wouldn't expect referrals from clients who I could barely pay attention to or keep their transactions on track.

 

 

Posted by

Chris Ann Cleland, Associate Broker- Licensed in Virginia, GRI, SFR, Northern Virginia Short Sale Specialist. Affiliated with Long & Foster, 7526 Limestone Drive, Gainesville, VA 20155.  To contact Chris Ann, call 703-402-0037 or email chrisann@LNF.com.  Or you can visit her website:  www.nvarealestate.net.

Header photos taken by Chris Ann Cleland.

The opinions expressed in this post are those of Chris Ann Cleland, not those of Long & Foster REALTORS®.

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Topic:
ActiveRain Community
Location:
Virginia Fairfax County Burke
Groups:
"Whacked"!!!
The Vent
Bartender, Make it a Double
Tags:
friendly ice cream in burke va
bad customer service

Comments 18 New Comment

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Rainmaker
975,089
Scott Godzyk
One of Manchester NH's Leading Agents
Godzyk Real Estate Services

Good Afternoon Chris Ann,  I think you have more patiences than me. i agree with no tip for poor service. I think I am going to get some Ice cream now, hopfully i get better service. Have a great Saturday.

July 07, 2012 11:44 AM
Ambassador
1,802,185
Chris Ann Cleland
Associate Broker, Northern VA
Long & Foster REALTORS®, Gainesville, VA

Scott:  I don't see how you couldn't get better service than this experience.

July 07, 2012 12:19 PM
Rainmaker
255,980
Alan Gross
PrimeLending, A PlainsCapital Company

There are a lot fewer Friendly's in the area than there used to be. It's one of my daughter's favorites.  You think there may be a reason for this?

July 08, 2012 06:11 AM
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1,802,185
Chris Ann Cleland
Associate Broker, Northern VA
Long & Foster REALTORS®, Gainesville, VA

Alan:  I'm sure that the cusomter service is not it, otherwise this one would've been gone a long time ago.  The one in Oakton used to be great.

July 08, 2012 09:16 AM
Rainmaker
781,529
Donna Foerster
Metro Denver Real Estate Agent
Cherry Creek Properties, LLC

Chris Ann~ It's 8:50pm in Colorado and I'm enjoying a bowl of ice cream in front of my laptop.  No whip cream and no Reese's pieces, but I'm happy.  No crazy heat and no need for a/c. Thankfully!

Believe it or not, my first REAL job out of high school was working at a Friendly Restaurant in Middletown, New Jersey.  I worked there for 8 years! We don't have any out here in Colorado, only in the New England area and Florida. I don't even have anything similar!

July 08, 2012 07:53 PM
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Chris Ann Cleland

Associate Broker, Northern VA
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