Whatever It Takes

By
Education & Training with Hoffacker Associates LLC

We often hear the expression "whatever it takes" and even use it ourselves. I'm a little leery of using it because it can imply illegal or unethical conduct. Rather, I say "whatever it takes that is rational."

What I'm building to is the decision by Direct TV to let Viacom drop 26 channels at midnight this morning for some 20 million subsribers. I dare saw that whatever the issues are or have been, Direct TV did not do whatever they could or there would have been a resolution.

If they are in the business of supplying digital TV programming for a fee, and subsribers have paid them expecting to receive certain channels as part of their package, I'd saw that Direct TV came up very short on its mission.

If I was Direct TV, I would not have let this happen, and now that it has I would have it fixed by midnight tonight.

 

 

──

 

 

 

For more information on my coaching and educational programs and services, visit my website or go to my other blogs "Steve Hoffacker's Home Sales Insights,""Steve Hoffacker's Success Quips," and "Steve Hoffacker's Sales Training Tips" for additional sales tips, insights, and commentary. Listen to my free podcast messages at "Steve Hoffacker's Happenings."

Steve Hoffacker - Sales Trainer, Author of Sales Books, Commercial Real Estate Broker, Marketing Consultant, Sales Coach, Blogger, Photographer, Motivator, Podcaster, and Teacher. - for Realtors, Real Estate Sales Professionals, Home Builders, New Home Salespeople, Entrepreneurs, Small Business Owners, and Independent Sales Representatives.

© Steve Hoffacker, 2012. All Rights Reserved.

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the tag to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Topic:
ActiveRain Community
Groups:
"Whacked"!!!
CUSTOMER SERVICE
Square Pegs
Dedicated Bloggers
Almost Anything Goes
Tags:
maximum effort
viacom
customer realtions
customer service
direct tv

Comments 10 New Comment

Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the airplane to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Ambassador
1,893,519
Steve Hoffacker
New Home Sales Trainer/Coach, Sales Books Author
Hoffacker Associates LLC

Laura,

Thank you. :)

Steve

July 11, 2012 09:25 PM
Rainmaker
789,337
Wayne Martin
Wayne M Martin LLC
Wayne M Martin LLC

Steve, like the rational part! Unfortunately, human involvement often removes it! Enjoy your day and hope they resolve this shortly!

July 12, 2012 04:37 AM
Ambassador
1,893,519
Steve Hoffacker
New Home Sales Trainer/Coach, Sales Books Author
Hoffacker Associates LLC

Wayne,

Yes, ethics often goes out the window in business disputes and competition. Thanks. :)

Steve

July 12, 2012 07:30 AM
Rainmaker
1,379,947
Laura Cerrano
Authentic Feng Shui Expert
Feng Shui Manhattan Long Island

That's indirect TV I think lol! 

July 12, 2012 08:54 PM
Ambassador
1,893,519
Steve Hoffacker
New Home Sales Trainer/Coach, Sales Books Author
Hoffacker Associates LLC

Laura,

I like that. Very good. :)

Steve

July 12, 2012 09:32 PM
Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the car to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Ambassador
1,893,519

Steve Hoffacker

New Home Sales Trainer/Coach, Sales Books Author
Have a sales or personal marketing question?
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the chair to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Additional Information

Tips and inspiration for new home salespeople, aging-in-place specialists, and universal design professionals, remodelers, and homebuilders.
Subscribe to "Steve Hoffacker's Home Sales Insights."

Subscribe to "Steve Hoffacker's Sales Training Tips."


Follow Me on Pinterest