"There Is No Point In Getting An Estimate. There Is No Problem."

By
Home Inspector with Jay Markanich Real Estate Inspections, LLC

"There is no point in getting an estimate," said the sellers.  "There is no problem."

One area that frequently has problems on an older home is the large window over a front door.  The double window, with one square and another rounded palladium window on top is the worst.

This is the window over our front door.

There is no problem with this installation, and it has been there for 15 years.

The problem I find most frequently is that the installation leaks. 

It leaks between the two different windows.
It leaks around the sides.
It leaks at the bottom.

IT LEAKS!

Here is a window that is leaking now, and has been for some time.

The house is vacant with the sellers already in their next state.

One problem I noticed right away was the trim outside rotting and moving out of place.

Getting inside the window was leaking on both sides, onto and around the front door trim, and was even wetting and swelling the hardwood flooring at the front door.

This is one of many photos of the window.

It had not rained for many days prior to this inspection.

And yet the flooring was still registering 18% moisture!

Circumstances like this require an evaluation of current moisture levels.  If there is residual moisture, especially when it has not rained lately, this is an ongoing problem!

Given the amount of damage it looked to me like it had been happening a for long time.  There were no curtain rod holes, so it probably wasn't covered up by curtains.  I think the sellers should have known it was happening.

The selling agent called the listing agent.  After this and another problem was explained she said she would call back.

My clients only wanted to get an estimate of what it would take to repair each situation.  That's when they were told:

"There is no point in getting an estimate," said the sellers.  "There is no problem."

They were denied the opportunity even to get an estimate! 

There was the other problem of a severely wobbly toilet, which had stained and cracked the ceramic floor tiles around it, leaked onto the floor during a flush and around the toilet the sub floor was spongy.

Again, the sellers gave the same answer and my clients were denied the opportunity even to get an estimate!

EVEN AFTER RECEIVING THE PHOTOS AND GOING TO THE HOUSE THE LISTING AGENT SAID THERE WERE NO PROBLEMS!

I'm not sure I understand that, but the deal evaporated at that point.

My recommendation:  if sellers, or a listing agent, have their heads in sand and are unreasonable about a common sense approach to a problem, it may be wise to move on!  The best business is open and transparent.

 

 

Posted by

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia.

Office (703) 330-6388   Cell (703) 585-7560

www.jaymarinspect.com


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Rainmaker
736,553
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
CRS, GRI, e-PRO, Searcy AR

Sounds to me like the buyers had had a home inspection done and the home inspector said to pursue the problem further.  In my opinion, the buyer should have quietly got their own estimates instead of asking the seller to get them and then they could have asked for them to be repaired or they would not buy.  But I may have read it wrong.

Jul 24, 2012 05:29 AM #26
Rainer
47,983
Lori Fishkind
Reliant Realty - Franklin, TN
Realtor

I agree, Barbara.  You have the right to do any inspections during you inspection period.  So, get those estimates, you don't need permission for that.

Jul 24, 2012 05:43 AM #27
Ambassador
674,995
Karen Crowson
Alain Pinel Realtors, Pleasanton, CA - Livermore, CA
Livermore Wine Country Homes
This IS a common problem area, in fact it was on my own house. Thankfully the builder made it right. I hope that agent gets a clue. Disclosure, disclosure, disclosure.
Jul 24, 2012 06:05 AM #28
Rainmaker
429,166
Nina Hollander
RE/MAX Executive Realty/Charlotte, NC - Charlotte, NC
Your Charlotte/Waxhaw/Fort Mill Area Realtor

Oh, no kidding! You sure don't need any liability that might arise from such a situation. Your clients did the right thing and maybe once these sellers lose another couple of deals, they and their agent might just get real!

Jul 24, 2012 06:22 AM #29
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Rafi - I don't understand the mentality, but if there is no problem there is no disclosure issue, right?

Travis - that's a good one!  Who's stone is that on?

Barbara - they couldn't!  The listing agent controls access, totally!

Lori - we all agree on that, except the listing agent who sees there is no problem so there's no need for anything further...

 

Jul 24, 2012 06:48 AM #30
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Karen - not in this state, UNLESS the listing agent knows of a problem.  Hence, no problem here!

Nina - she needs to real up real quick!

Jul 24, 2012 06:49 AM #31
Rainmaker
736,553
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
CRS, GRI, e-PRO, Searcy AR

Jay, who'd ever think that little old Arkansas could perhaps be more advanced than VA!  That agent needs to retire.

Jul 24, 2012 06:52 AM #32
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Barbara - I have never seen this before.  It's like she is trying to prevent happening what happened!

Jul 24, 2012 06:55 AM #33
Rainer
57,445
Wayne Jackson
Lakeshore Realty 208-714-4109 - Hayden, ID
North Idaho Realtor, Serving Coeur dnullAlene and Hayden Lake

Jay, Good story, fortunately we don't see this one very often. I don't understand how the seller could stop the buyer from getting an estimate? I just schedule a second showing and we take the contractor with us.

 

Jul 24, 2012 07:57 AM #34
Rainer
239,777
Justin Dibbs
United Real Estate - Ashburn, VA
REALTOR® - Ashburn Virginia Homes for Sale

Listing agents can be crazy.  On the inspection you just did for me a couple weeks ago, the seller didn't want to fix any of the minor itmes you found because "He is already losing money on the sale of the home...".  Like my buyer really cares.

Jul 24, 2012 08:15 AM #35
Rainmaker
650,437
Stephanie/Bob The Ruiz/Miller Team
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Jay, remeinds me of my uncle asking me why would anyone put a hole in a perfectly good roof for a skylight?  He was right they leaked!

Jul 24, 2012 09:09 AM #36
Rainer
151,846
Tina Lam
Archers Homes - Santa Clara, CA
Residential REALTOR, Broker - (408) 320-5261

Well, if the seller and listing agent are selling the house "as is", then just price the offer accordingly.

Jul 24, 2012 09:12 AM #37
Rainmaker
717,986
Pamela Seley, REALTOR®
REALTY EXECUTIVES OTF - Temecula, CA
Seals the Deals in Temecula Valley California

Jay, amazing what some people will say when there's evidence to the contrary. Maybe the sellers don't want to sell their home.

Jul 24, 2012 09:15 AM #38
Rainmaker
138,116
Susan McCall
Compass Realty Solutions, Portland, OR - Vancouver, WA - Portland, OR

Inspections are always....interesting!  Some of them more than others.  When I am walking through a property with buyers and something really obvious jumps out at me, I will mention it to the buyers.  The buyers may think that I am focusing on the negative but in my experience where there is smoke there is firre.  If something really obvious, and possibly dangerous jumps out, what other possibilities may there be.  No use wasting time and money.

Jul 24, 2012 10:57 AM #39
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Wayne - this listing agent has total control of access to the house.  The sellers are in another state.

Justin - your financial circumstance is not our problem!  Or something like that!

Bob - they leaked because they weren't done right.  But still, they can surely leak!

Tina - they are selling a house, apparently, with no problems!  Full price, no estimates needed!

Jul 24, 2012 11:07 AM #40
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Pamela - sellers sometimes amaze me.  And their agents.  If you want to sell your house, sell it!

I agree with all that Susan.  It is important to focus on the important!

Jul 24, 2012 11:08 AM #41
Rainmaker
583,442
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker
(Hi Jay - That agent is doing herself and more important, her client) no favors. Of course both buyer and seller need to know what repairs would cost. Then they can decide whether the cost is a deal killer or no big deal or if a compromise can be negotiated where buyer and seller each pay a share. Without that info, no one knows how to negotiate.
Jul 24, 2012 11:47 AM #42
Rainer
299,088
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Kimo's Lifestyle Solutions

Amazing how incompetent some agents are, aren't they? Simply reduce the offer to compensate for the repairs and if they reject, find another property, right?

Jul 24, 2012 02:03 PM #43
Rainmaker
60,414
Sharon Sanchez
Ace Home Realty - Carson, CA
Your Number "1" Source For Real Estate.

Jay unfortunately at times it seems like some agents and sellers are not trying to find a way to close a transaction when they do things that just don't make sense.  It makes you wonder if the seller really wants to sell and if the agent is in the business to make living.

Jul 24, 2012 04:24 PM #44
Rainmaker
1,279,356
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Well put Susan.  That is precisely why the buyers walked.

That's certainly a common sense way to handle it Kimo.  And sometimes agents surprise me.

Sharon - I am wondering what else is being covered up!  But no matter, my clients walked.

Jul 24, 2012 05:02 PM #45
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Rainmaker
1,279,356

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