Do I look Fat In These Pants?

By
Real Estate Agent with RE/MAX Compass, formerly RE/MAX WHP
http://actvra.in/FXD

"Do I look fat in these pants?"

"No dear, your backside isn't the size of a Buick LeSabre and the fact that you're wearing white won't accentuate your ripples and bulging thunder thighs and hippo hips. Not at all cupcake."

 

That's never going to happen, is it? The boyfriend or husband is almost always going to try and be polite.

 

What is showing feedback? When I get through showing a house I typically get an automated email asking for my "honest" feedback. I usually provide just that. My honest feedback. I'm not trying to make friends, hook-up for a date or kiss my wife's rear end. I'm actually trying to HELP the listing agent and seller. I want every  home in my market to sell. The more homes that sell, the happier I am. Business trickles around.

What bothers me is when sellers or Listing Agents get upset about my candid feedback. I might suggest that he home is overpriced. And I'll usually type it like this: "Home is overpriced for it's current condition, the carpet is filled with dog hair and fence is falling apart." That might sound stern, but it's factual information. The price comment is subjective, but it's me and my buyer's opinion. If you ask for opinions you should expect to hear all sorts of comments that you may not agree with.


There is no reason to become defensive, combative or dramatic because a showing agent tells it like it is.

 

If your house is gross, be prepared to be reminded about it.

If your house smells funky from cooking, be prepared to be told about it.

If your lawn looks like a jungle, expect negative comments.

If your house has loose pets, expect agents to either not show it or complain about it.

If your overzealous Seller is all in the way asking questions, expect the Buyer's Agent to be quick to point it out. 

 

Polite feedback doesn't help anyone.  Well, maybe with your spouse it does.

 

Posted by

 

 
Greg Nino
, Houston area Realtor®.
Helping residential buyers, sellers and tenants 7 days a week.
Available @ 832-298-8555 

RE/MAX Compass (Formerly RE/MAX WHP)

www.GiveMeMyHomesValue.com

www.EverydayHoustonHomes.Com

 

 

The information contained in this blog is believed to be reliable and while every effort is made to assure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about it's accuracy, completeness or appropriateness for any particular purpose. All information is copywritten and the property of Greg Nino.  

 

 

 

 

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Show All Comments
Rainmaker
398,592
John Cannata
214-728-0449 http://TexasLoanGuy.com - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

Well, that is very true. As hurtful as it may seem, they want feedback so give it to them. And if you havent done anything about that funky smell... well then you deserve to hear how funky that house smells.

August 07, 2012 11:42 AM #52
Rainer
21,591
Lou Zandy
WeLoveMarcoIsland.com - Marco Island, FL

Greg,

I do vacation rentals & appreciate true, honest feedback...

Thanks for sharing

Lou 

August 07, 2012 11:43 AM #53
Rainmaker
668,173
Pamela Seley, REALTOR®
REALTY EXECUTIVES OTF - Temecula, CA
Menifee Lakes California Real Estate

The only feedback the sellers need is an offer. If they can't figure out their home smells like cat urine, then I don't know what to say.

August 07, 2012 11:43 AM #54
Rainmaker
507,931
Amanda S. Davidson
Living A Dream Real Estate - Alexandria, VA
Your Northern Virginia Realtor

Greg- I've experienced the same in regards to honest feedback. I welcome it because then I can bring my sellers to reality on their house but, agree if you can't handle it don't even send the feedback request.

August 07, 2012 12:40 PM #55
Rainmaker
420,226
Melissa Marro
Watson Realty Corp - Saint Augustine, FL
St Augustine, St Johns, Ponte Vedra

This is a FANTASTIC post! I wish more agents were honest about feedback. It would really help the seller (and sometimes the agent) to understand the reality of the situation. 

August 07, 2012 12:42 PM #56
Rainmaker
703,175
Sharon Parisi
Keller Williams Dallas Premier Realty - Dallas, TX
Dallas Homes

Greg, once again you wonderful sense of humor helps to make a great point.  Honest feedback is a good thing for Sellers.

August 07, 2012 12:42 PM #57
Rainer
21,916
Justin Peck
Miller Real Estate - Hastings, MI

Usually the sellers / agents who can not recieve honest feedback are the ones that are, shall we say, underperforming! They have so many overpriced listings, hardly any sales-with almost none of those sales being their own listings....etc. The ones that complain about our analysis are truly not in "selling" mode. Usually the seller is wanting to list and the listing agent is wanting a sign to show off their name!

August 07, 2012 01:06 PM #58
Rainmaker
353,787
Nina Hollander
RE/MAX Executive Realty/Charlotte, NC - Charlotte, NC
Your Charlotte/Waxhaw/Fort Mill Area Realtor

Boy am I with you on this one. Here in the south everyone tries to be sooo polite... but it's not helping anyone sell their home if the feedback isn't open and honest and accurate. If you don't want honest feedback don't ask for it. But if I'm going to go to the trouble to provide feedback it will be exactly what it is, politely worded however.

August 07, 2012 02:11 PM #59
Rainer
71,393
Kathleen Emhof
Buffalo, Amherst, Orchard Park and Western New York - Buffalo, NY
Home Staging and Redesign, Experts in Transition
When I sold real estate, I recall one instance that happened on a rainy afternoon: the house smelled like a wet dog (yes, it was true, and indeed a dog lived there.) The seller was incensed at my feedback! I thought I was being helpful; so much for being honest. I totally understand how hard it is to be honest, but it is for the benefit of selling the property. Now, I am a professional home stager and am actually paid to be the bad guy, to be honest with the seller--for the sole purpose of removing potential buyers' objections and to get the property sold quickly. As a Realtor, it is a very precarious position to give honest feedback. Loved this post!
August 07, 2012 02:29 PM #60
Ambassador
1,826,785
Jeff Dowler CRS
Solutions Real Estate - Carlsbad, CA
Carlsbad CA Homes for Sale (760) 840-1360

Honest feedback is likely to be most useful, whether you like the message or not. And sometimes the sellers may hear it better coming from a neutral source besides their agent, particularly if it reinforces what they have already been told. Why ask for feedback if you don't want candor. "Please give only positive feedback otherwise don't bother??"

August 07, 2012 03:25 PM #61
Ambassador
1,088,392
Bryan Robertson
Catarra Real Estate, Inc - Los Altos, CA
Broker, Author, Speaker

I'll take those negative comments all day long.  They help put perspective on what is needed to sell the house.  If my client won't listen to my feedback, they might listen to yours.

August 07, 2012 03:35 PM #62
Rainer
186,691
Thomas McCombs
Century 21 HomeStar - Akron, OH

I realize that giving feedback just benefits the listing Realtor. It provides outside perspective that the listing Realtor has been unable to convey by herself.

If my buyer is interested in the house, I am unlikely to make any complimentary comments.

August 07, 2012 06:48 PM #63
Rainer
150,479
Mike Warren
Real Estate - Colorado Springs, CO

Great great post! It's not that we are too meticulous, but we are just stating a fact. You must be ready to hear all kinds of comments, it may be negative or positive. Thanks for sharing.

August 07, 2012 07:48 PM #64
Rainmaker
343,414
Karen Feltman
Cedar Rapids/Iowa City, IA Skogman Realty - Cedar Rapids, IA
Relocation Specialist

This is why I don't give feedback unless the basement is flooding or the there is something serious going on.  If the house smells like dog, the listing agent and the seller should not have to be told that over and over to get the point.  Sugarcoating just frustrates everyone.

August 07, 2012 09:25 PM #65
Rainmaker
363,303
Kim Boekholder **Results Real Estate**
Results Real Estate 801.580.5624 - Sandy, UT
Broker, Selling Salt Lake Homes
Honesty is necessary and as the listing agent I want it sometimes that's what it takes to get the seller convinced that others are bothered by the same issues I have pointed out. I dont want the fluff
August 08, 2012 06:43 AM #66
Rainmaker
650,960
Evelyn Kennedy
Gallagher & Lindsey, Alameda, California - Alameda, CA
Alameda, Real Estate, Alameda, CA

Greg:

We don't have showing service so we don't get those automatic feedback requests.  I do, however, try to give the listing agent some feedback about what my clients tell me.  But I do try to sugarcoat it.

August 08, 2012 02:20 PM #67
Rainmaker
633,006
Stephanie/Bob The Ruiz/Miller Team
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Greg, we would welcome your frank feedback.  It then makes it easier for us as messenger deliverers to tell the sellers what they did not want to hear from us.

August 09, 2012 02:58 AM #68
Rainmaker
192,306
Brian Kuhns
Coldwell Banker Roth Wehrly Graber - Fort Wayne, IN
Fort Wayne Real Estate by Brian Kuhns

    I guess I'm glad to know this doesn't just happen to me.....or not. If a house doesn't sell on the first showing...expect feedback and take it to heart if it is honest factual feedback, it might just get your house sold right?

August 10, 2012 06:38 AM #69
Rainer
83,768
Jamie King
Hoty Enterprises, Inc. - Huron, OH
Sandusky, OH

Greg, you struck a nerve with me. Can't tell you how many times, I've been asked by a listing agent, "Please let me know how the showing goes", but when I do they get defensive about what I say. Once I had an agent argue extensively with me in 3 different emails, attacking me personally over things the BUYERS said. She actually said "when were you appointed head of the pricing police". Do you think I'll ever bother to give feedback for her sellers again?

August 11, 2012 05:53 AM #70
Rainmaker
30,997
Gary Kent
Gary Kent Team - Keller Williams Realty - La Jolla, CA

Great post! However, I have been using and automated email software for showing feedback and I find that I get a small percentage of agents respond to them. The emails probably get lost in the hoards of emails Realtors get in a day. I am just wondering if anyone has actually used an actual comment box at the property and if it was successful. I appreciate any input you may have.

October 22, 2012 11:22 AM #71
Show All Comments
Rainmaker
954,870

Greg Nino

Houston, Texas
Providing Real Estate Advice 7 days a week!
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