The Lights are ON . . . But Nobody's Home: When the Literal Occurs in Real Estate

By
Real Estate Broker/Owner with BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time Licensed State of Oregon
http://actvra.in/H9n

The lights are ON -- but nobody's home!  When the literal occurs in Real Estate!!

The email came from a home owner who lives next to a home that's For Sale.

As an Exclusive Buyers Agent, it's not my listing -- it NEVER is my listing. 

The contact came due to my wonderful on-line presence: The take-away to some of the fun, vast and varied contacts I get in the scope of running my EBA Portland brokerage.

The email stated:

I live on west side, to this house and I cannot find a phone number to call.  Somebody turned the outside light on,(west side of house, garage side) and left it ON.  It shines in my bedroom and makes loud noise…please have somebody come back and turn it off.  Thank you! :)

The homeowner was so determined, they picked up the phone and called me to follow-up.

I explained that I wasn't the listing agent, but knew the property and offered to go out there and turn the light off, which I did.

All's well . . .

Thanks Carla!  I truly appreciate your help with this! :)

All in a day's work. 

If all of life's issues could be resolved so easily.

Posted by

Buyer Focused ~ Buyer Results

 

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner

Direct: 503-810-7192 | BuyersAgentPortland.com | Carla@BuyersAgentPortland.com

Buyer Questionnaire

100% Buyer Representation ~ 100% of the Time

Isn't it time you had your own Exclusive Buyers Agent?

 

All Rights Reserved © 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the computer to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Topic:
ActiveRain Community
Location:
Oregon Washington County
Groups:
"Whacked"!!!
Cosmic Cow Pie...The Rome Way
WeBlog Anything (almost)!
Bartender, Make it a Double
BananaTude
Tags:
helping people is what i do
all the lights are on but nobodys home

Comments 26 New Comment

Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the pants to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Show All Comments
Rainmaker
565,041
Kathy Sheehan
Branch Manager
Movement Mortgage 770-634-4021

I am sure that your good deed will come back to you 10 fold.

September 01, 2012 02:47 PM
Ambassador
1,877,138
Chris Ann Cleland
Associate Broker, Northern VA
Long & Foster REALTORS®, Gainesville, VA

Reminds me of a listing I was going in to show one day that was wailing a fire alarm.  It was a townhouse. No sooner than I had gotten inside than a neighbor begged if they could come in with a ladder and change the batteries in the alarms.  They'd be going off for 48 hours and keeping her baby from sleeping, as well as disturbing her own sleep.  I turned a blind eye as she did her deed.  

September 01, 2012 03:04 PM
Ambassador
1,319,272
Richard Iarossi
Crofton MD Real Estate, Annapolis MD Real Estate
Coldwell Banker Residential Brokerage

Carla,

A listed house without a phone number to call. That tells me a lot...wow.

Rich

September 01, 2012 04:38 PM
Ambassador
753,687
Brenda Mullen
Your San Antonio TX Real Estate Agent!!
RE/MAX Access

Awesome Carla.  I got a phone call one time on a foreclosure listing that was trashed apparently.  The concerned people had walked by and noticed the door was open.  I am not sure what they Googled, but they found me a called.  I wasn't the listing agent, but I tried to track them down and give them notice :)!

However, the moral of the story!  We are being found!!  :)!

September 01, 2012 05:25 PM
Rainmaker
881,234
Jane Peters
Connecting you to the L.A. real estate scene
Power Brokers Int'l

Stupid question.  Why didn't the next door neighbor go and turn it off?

September 01, 2012 05:52 PM
Ambassador
2,364,718
Patricia Kennedy
For Your Home in the Capital
Evers & Company Real Estate, Inc.

Hey, Carla!  I included this post in Last Week's Favorites.  Have a great week!

September 02, 2012 12:13 AM
Rainmaker
574,918
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada
Carla. It is all those little things you do that amkeyou a good person. Good for you!
September 02, 2012 04:12 AM
Rainmaker
1,563,416
Debbie Gartner
The Flooring Girl - Westchester hardwood flooring
Floor Coverings International Westchester NY & Stamford CT

What great service, Carla.  Yes, I wish everything could be solved that easily.

BTW, the timing of this is funny.  Yesterday, I went to visit a repeat customer in a co-op.  As it turns out, I had also been to one of their neighbor's a few months ago and as I walked by their door, their alarm was going off.  I called them and emailed them to alert them.  I have a hunch they are away for the weekend.

September 02, 2012 05:20 AM
Rainer
30,267
Peter Michelbach
i Sell Real Estate

Carla,

you again showed professionalism mixed with compassion -- You are a Shining Star! Kismet is on your path!!

September 02, 2012 05:40 AM
Rainmaker
503,259
Rob D. Shepherd
Principal Broker ABR, GRI
Coldwell Banker Coast

They will think of you next time they need to list and you can get a refeeral!

September 02, 2012 06:40 AM
Rainmaker
500,552
Christine Smith
Exclusive Buyer Agent & Attorney, Canton, MA
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com
Carla...definitely going above and beyond.
September 02, 2012 06:58 AM
Ambassador
1,800,771
Jeff Dowler CRS
Carlsbad CA Homes for Sale (760) 840-1360
Solutions Real Estate

Carla

What a nice thing to do, and no doubt appreciated. I bet they remember, and perhaps will tell others. ANd how cooll that they found you on-line so easily. But I would expect nothing less! :)

Jeff

September 02, 2012 07:16 AM
Ambassador
1,637,818
Fernando Herboso - Broker for Maxus Realty Group
301-246-0001 Serving Maryland, DC and Northern VA
Maxus Realty Group - Broker 301-246-0001

Carla!

Reserve the good deeds when it counts.. 

someone that complains that way is not a customer you want ever!

I had a similar experience just the other day. .

Lady living next door to my listing  wanted me to remove the picture of her house on the pictures posted fro my listing . .

I repeated her question. .YOU WANT ME TO REMOVE YOUR HOUSE PICTURE, BECAUSE YOU DON'T WANT YOUR HOUSE IN THE INTERNET????

 

She said yes!

THEN CALL GOOGLE FIRST! 

September 02, 2012 07:36 AM
Ambassador
1,438,990
Karen Kruschka
- "My Experience Isn't Expensive - It's PRICELESS"
RE/MAX Real Estate Connections

Carla  Now you and I know you have made a a referral source of the neighbor for buyers down the road - well done

September 02, 2012 10:06 AM
Rainmaker
1,248,075
Carla Muss-Jacobs, Principal Broker/Owner
Buyer Focused ~ Buyer Results
BuyersAgentPortland.com | (503) 810-7192 Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time

Hi Paula -- the sign hadn't been put up yet. 

Hey Kathy . . . I just know what I become with lack of sleep . . . HA HA HA

Hi Chris Ann -- the low battery in a smoke detector is so annoying.  Nice companion story!!

Hey Rich . . . it was a vacant house, just listed, no sign up yet

Hi Brenda -- you did a nice thing too!

Hey Jane . . . the light was switched on/off from the interior, although it was an exterior light.

Hi Patricia -- THANKS!!!

Hey Valerie . . . it realy wasn't much trouble at all, glad to have helped.

Hi Debbie -- yes, if only things could be solved in such a effective way.  And you were at the right place, right time. 

Hey Peter . . . thanks!!!

Hi Rob -- they may think of me when they list, although I doubt it.  They know I'm an Exclusive Buyers Agent and I don't take listings ;-)

Hey Christine . . . I like to help!!

Hi Jeff -- there have been people that have helped me along the way too.  Maybe paying it forward in some small way.

Hey Fernando . . . they weren't really complaining in a negative way.  I can understand when a light blazes and with the summer and windows open, some of those porch light can be noisey.  I'm glad she contacted me and I was happy to help.  No skin off my nose as the old saying goes.

 

 

September 02, 2012 10:18 AM
Rainmaker
539,960
Eric Michael
Metro Detroit Real Estate Professional 734.564.1519
Remerica Integrity, Realtors®, Northville, MI

Carla, I can't believe there wasn't an office number on their sign! You did the right thing, though, as long as it was that close to you.

September 02, 2012 02:10 PM
Rainmaker
261,295
Jack Mossman - The Nines Team in Lodi
The Nines Team in Lodi
The Nines Team at Keller Williams

Carla  ... You continue to inspire and model the professionalism of a great agent!  AND I appreciate you sharing it ... and offering an observation ... we should be checking out listings often and making sure that we can be contacted ... easily!

September 02, 2012 04:42 PM
Rainmaker
1,840,315
Gita Bantwal
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel
RE/MAX Centre Realtors

Carla, Thanks for sharing the story. You are the local expert and they know they should call you for anything related to real estate.

September 03, 2012 04:31 AM
Rainmaker
313,510
Sandy Acevedo
RE/MAX Masters, Inland Empire Homes for Sale
951-290-8588

Hi Carla, what make sit especially nice is that she took the time to thank you. That means she now has you contact info in her email folder.

September 03, 2012 10:42 AM
Rainmaker
542,744
Wayne Johnson
San Antonio REALTOR, San Antonio Homes For Sale
Coldwell Banker D'Ann Harper REALTORS®

Carla-That was a neighborly thing to do. It's a good thing he got you as I don't think everyone would have handled it as you did.

September 04, 2012 09:04 AM
Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the sunglasses to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Show All Comments
Rainmaker
1,248,075

Carla Muss-Jacobs, Principal Broker/Owner

Buyer Focused ~ Buyer Results
Planning to Buy a Home? Let's Chat . . .
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the robot to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Additional Information