Getting the Job Done Right - Supervise or Do It Yourself

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Education & Training with House Proud Ottawa-Ontario-Canada

 

When we bought our first home in Ottawa, we were told by some of the neighbours that the previous owner was a she bear on getting work done properly in her home.  She supervised workers directly and watched that the job was done right - right according to her very specific and demanding requirements.  That was a lesson to learn.  There should be no shame in being home when work is being done, watching that the materials you wanted are used, that the workers are doing the job you are paying them to do.  

In that home, we had a water flood that destroyed the hardwood floors.   We hired a well known company and then had to move out when the floor was being installed.   One night, just before the top varnish (?) was to be applied, we walked back to our house to check.  There were two workers, sitting in our kitchen, feet up on the chairs, smoking.  The windows were open and the floor sanding dust was swirling.  WE SHOULD HAVE STAYED!!!  After they went back to work and we left, they applied the sealant OVER the dust.  They never swept or vacuumed it up!!!  We had to complain.   The floors were touched up but, unlike the previous owner, we never got the quality of work that we wanted nor the floor that we thought we had paid for.  When we sold the house, I still was telling people of the very poor service we received from that company.  

If you have work being done in your home - stay around to ensure you are getting what you want and what you paid for.  If you can't do that, try doing some of the work yourself.  We are our own worse critics and it is likely that the work you do (even if it is just to prep the house for painting) will meet your high standards.  

Photo credit:  Following Hours of Sanding

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Ambassador
1,350,220
Kathy Streib
Home Stager - Palm Beach County,FL -561-914-6224
Room Service Home Staging

Valerie- congrats on the feature AND love your new pic!!!! You are so right.  When we've had work done I've been there and my husband, who is a builder, would pop in as well.  

September 13, 2012 08:44 AM
Rainmaker
1,066,888
Myrl Jeffcoat
Greater Sacramento Real Estate Agent
GreatWest Realty

Valerie - I think supervision or oversight is an important component to home improvement projects.  I have a neighbor, who wanted to avoid the stress of having their kitchen and a bathroom updated and remodeled.  There thinking was they wouldn't have use of the facilities, so just go on vacation.  When they came back, they found a very unpleasing result.  It wasn't quite a disaster, but close to it!

September 13, 2012 09:22 AM
Rainmaker
335,335
Lloyd Binen
Silicon Valley R since 1976;408-565-8177
Certified Realty Services

The former CENTURY 21 trainer and instructor of new brokerage franchisees, Dr. Dick McKenna, used to say: 'You get what you inspect, not what you expect'.  I believe that.

September 13, 2012 09:44 AM
Rainmaker
574,640
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada

Tatyana:  The more you can do on your own - even if just prep work - the more you save and the better you will feel.

Kevin:  So true - except maybe the next owner.  LOL

Ed:  Under your tree with tire tracks across your yard.....  Sigh!

Sally:  I was miffed for a long long time.  

Rosalie:  That floor cost thousands and we did not protect our investment.  Well, we know better now.

Karen:  Dropping in a few times during the day and during the project is your best bet.  Hanging over their shoulder is probably only going to annoy the workers to distraction.

Maureen:  Thank you about the photo.  I updated it this time last year so...  I hope next year that my chubby cheeks are much thinner.  Sigh

September 13, 2012 10:16 AM
Rainmaker
574,640
Valerie Zinger
Home Organizer
House Proud Ottawa-Ontario-Canada

Sharon:  So true.  In my case I might have called them rats.

John:  It was taken  at the wedding reception (for my niece) so I was happy, hot and had had a glass of white.  

Kathy:  You are so smart and with frequent pop in visits I bet you were not ever badly surprised.

Myrl:  Not a crisis but a near one.  I bet they don't have the happiest memories of that vacation based on what they were faced with when they got home.

Lloyd:  Very good expression.  I should have been a better inspector.

September 13, 2012 10:19 AM
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Rainmaker
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Valerie Zinger

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