Thank you!

By
Real Estate Agent with Coldwell Banker Residential

For those of us with large offices (and even for some of us with smaller offices) we have support staff.  We have someone who answers the phones, someone who deals with our MLS input, someone in the marketing department handling our print ads, and our internet ads, coordinating with photographers, brochures, and other vendors.

There are a lot of people who work behind the scenes and to keep us running smoothly, and it's often a thankless job.  Literally!  We often have a lot of work that needs to be done, frequently at the last minute.  A listing that needs to be input at 4:30 on Friday, so that we can hold our Sunday open house... a sign needs to be ordered and installed... a closing packet needs to be ordered for a closing that we forgot about.

People.  Our support staff, our office administrators, and marketing assistants are not paid "the big bucks", like we are on the listings.  They are overwhelmed on a regular basis, and have dozens of bosses that bring them projects all day long... (and some of us can be a little grumpy) A little please and thank you (along with a smile and a request, rather than a demand) goes a long, long way.

I know that the support staff at our office, Jenn, Whitney, Sara, Corinne, Barbara, and Cornelia always bend over backward to help in any way they can.  They're wonderful, knowledgeable and helpful to the Nth degree.  We are a highly successful office, and couldn't be as successful as we are without their continued and ongoing support.

Thank you. Thank you very, very much. 

Posted by

 ALAN MAY, Realtor®
Specializing in Evanston Real Estate and North Shore Real Estate

Coldwell Banker Residential Real Estate, 2929 Central Street, Evanston, IL 60201
847.425.3779      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

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Rainer
158,907
Glenn Freezman
Family Abstract, Inc.

Alan, I always say, "Without my employees" i'd be home, unemployed!

September 25, 2012 11:43 AM
Rainmaker
229,866
Suzanne Strickler
Real Estate Information Blog
Weichert, Realtors - Wayne

Alan ~ It takes a village to get a deal to closing!

September 25, 2012 12:08 PM
Rainmaker
597,666
Nancy Conner
Olympia/Thurston County WA
Managing Broker - City Realty Inc

Great reminder!  Our office administrator is totally awesome - from her smiling greeting for agents and clients alike as they come in the door, to the way she - gently - reminds us when one of our files is missing some initials, signatures, forms etc etc.  I think I better go thank her right now!!

September 25, 2012 12:35 PM
Rainmaker
855,780
Donna Foerster
Metro Denver Real Estate Agent
Cherry Creek Properties, LLC

Alan~ Nice of you to recognize the support staff in your office.  We are a VERY small boutique firm and we don't have ANY support staff.  We hope to grow enough to support a receptionist and an admin.  I think we'll get there in 2013.

September 25, 2012 12:39 PM
Ambassador
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Amanda and Jared Christiansen, YOUR Fort Wayne Realtors
Century 21 Bradley.
Century 21 Bradley (260)704-0843

I'm with you Alan.  We love our support staff as well!  

September 25, 2012 01:30 PM
Ambassador
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Bryan Robertson
Broker, Author, Speaker
Catarra Real Estate, Inc

I hope they read this or at least know about it.  Nice props to the staff.  I could not run my business effectively without my support staff.

September 25, 2012 01:30 PM
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Richard Iarossi
Crofton MD Real Estate, Annapolis MD Real Estate
Coldwell Banker Residential Brokerage

Alan,

Excellent post recognizing your support staff. Their job is complicated by the number of Type A agents on the payroll. After all, we all have to have out stuff done first.

Rich

September 25, 2012 01:51 PM
Ambassador
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Doug Rogers
Your Pineville Louisiana Agent
Bayou Properties Realty

I would be lost (and probably sued) without our office administrator!

September 25, 2012 02:46 PM
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Linda K. Mayer
Realtor, SRES, SoCAL, A REALTOR YOU CAN TRUST
License # 01767321

What an awesome way to say thank you, Alan!

September 25, 2012 03:20 PM
Ambassador
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Alan May
Evanston & Northshore of Chicago real estate
Coldwell Banker Residential

Glenn - they're not exactly my employees... but I get the sentiment.

Suzanne - it sure does.

Nancy - always a good idea.

Donna - you'll get there.

Jared - they rock, right?

Bryan - I'm sure they will.

Richard - I think we're all type-A, aren't we?

Doug - we can't have that.

Linda - I thought so, too.

September 25, 2012 04:52 PM
Rainmaker
780,210
Paula McDonald
CHEVAUX Group ~ The Woodlands, TX 936-203-0279
Chevaux Group, PLLC

A personal note and a personal thank you are always so appreciated.  Great job for recognizing those who sometimes get overlooked.

September 25, 2012 05:40 PM
Rainmaker
204,179
Peggy Wester
Real Estate Agent Ozaukee & Washington County Real
Think Young Team--Realty Executives Integrity

Well said!! We have one secretary in our office, and she does an incredible job. Always upbeat and positive. I'm not sure her value to our office is recognized as much as it should be, however, which is just unfortunate.

September 25, 2012 06:16 PM
Rainmaker
604,779
Sussie Sutton
UTR TEXAS Realtors - Rep for buyers and sellers.
UTR Texas Realtors

You are right to thank those wonderful office workers. They deserve it... I do all my own marketing and it is not easy doing all that work by myself!

September 25, 2012 06:18 PM
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Brenda Mullen
Your San Antonio TX Real Estate Agent!!
RE/MAX Access

That is so cool that you took time out to thank those that help you Alan.  I don't have any transaction coordinators although we do have an office staff person who does a terrificv job of ensuring all of our paperwork is turned in.  I know how much work it takes just to do my own listings...I couldn't imagine having to do that for an entire office!

September 25, 2012 06:54 PM
Rainer
276,790
Kathryn Maguire
Serving Chesapeake, Norfolk, VA Beach
GreatNorfolkHomes.com (757) 560-0881

What a sweet post!  It is so important to show gratitude to those who make our lives better.

September 26, 2012 04:27 AM
Ambassador
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Alan May
Evanston & Northshore of Chicago real estate
Coldwell Banker Residential

Paula - gratitude is always appreciated.

Peggy - I'm sure she'd love to hear that.

Sussie - it's a thankless job, but someone has to do it.

Brenda - a transaction coordinator would be nice.

Kathryn - I'm willing to complain when something goes wrong, so the least I can do is to give credit when things go right.

September 26, 2012 09:04 AM
Rainmaker
444,038
Gay E. Rosen
Honest, Hardworking and always Professional!
Houlihan Lawrence

Okay Alan - what did you do wrong that merited a huge thank you from you to all of the office staff.. Ha!

September 27, 2012 04:07 PM
Ambassador
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Alan May
Evanston & Northshore of Chicago real estate
Coldwell Banker Residential

Gay - not a thing, Gay.  Not a thing!

September 27, 2012 08:15 PM
Rainmaker
255,143
Tim Bradley
Commercial Real Estate Expert in Jackson Hole, WY
Contour Investment Properties

Staff? Whoa...I gotta look into that. Is this new? It's just little ol' me here, no wizard behind the curtain even...

September 28, 2012 07:00 AM
Ambassador
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Alan May
Evanston & Northshore of Chicago real estate
Coldwell Banker Residential

Tim - yeah... but you get to stare out your window all day at the three sisters...

September 28, 2012 08:04 AM
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Alan May

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