After being told yesterday that a FHA short sale that took six months to open had been unceremoniously closed after six additional weeks without a negotiator being assigned, I began to what in the world “loss mitigation” is all about.
I fully understand that these departments are understaffed and overworked. I also realize that my offers are just a drip amidst the torrent of underwater files that need to be salvaged from the oceanic depths of distress.
But regardless of the overburdening of these workers, there still needs to be channels of communication open and available. Most people are patient as long as they KNOW WHAT IS GOING ON!
Frustration is the offspring of ignorance.
Just less us know the situation and we will deal with it.