DEAR AGENT ~ YOUR KIDS ARE ADORABLE, BUT.....

By
Real Estate Agent with Chevaux Group, PLLC

DEAR AGENT ~ YOUR KIDS ARE ADORABLE, BUT.....

Girl

I was returning a phone call to an agent this morning and when the voicemail came on, it was a cute little girl's voice.  "Hi, this is my mommy's phone.  Please leave a message."  I quickly looked at the number to make sure that I correctly put in the number.  It was correct but I wasn't  even sure if this was the agent's number since it didn't identify her other than "mommy".

While this can be cute, for business purposes I just don't see the draw.  I wonder how many clients she may have lost due to the same question, "Is this the agent's number?"  Again, cute but certainly not effective.

It did give me pause to make sure that my voice mail  is clear, gives them my name and company name.  I certainly want my callers to know they have reached me.  Losing business is not fun.

When someone calls you, your message should clearly say who you are, identify your company and a brief message.   Don't lose business by failing to identify yourself!   We love your kids, just don't have them answering your business phone.  

 

 

Posted by

     Chevaux Group    

"Have you fully lived today?"

   Paula L. McDonald ~ REALTOR®

       Broker ~ The Woodlands, Texas 

 936-203-0279 Direct

Selling The Woodlands real estate and surrounding areas!

Paula@ChevauxGroup.com

 

 

Copyright 2014 Paula McDonald

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Comments 85 New Comment

Rainmaker
188,748
Mary Hutchison, SRES, ABR
Specializing in Brookside, Waldo, Prairie Village
Better Homes and Gardens Real Estate-Kansas City Homes

Ew, that's a turn off.  Maybe the agent doesn't know / remember this is the message? I also don't like when an agent and I are on the phone discussing a deal...and I hear screaming kids in the background.  Move to another room, close the door, call back--but focus on the call at hand.

October 18, 2012 05:30 PM
Rainmaker
1,165,850
Gene Riemenschneider
Turning Houses into Homes
Home Point Real Estate

OK, I thought this was going to be on something else.  I have taken one (and even 2) of my kids along when showing a home.  One works - two does not.  These are potty trained kids that can obey.

October 19, 2012 03:33 PM
Rainmaker
521,172
David Burrows
No Pressure, Just Seriously Devoted to Real Estate
Classic Realty

Paula, great advice.... We do need to make sure our message to anyone calling is clear and precise with all of the information necessary. Thanks for posting.

October 20, 2012 04:54 AM
Rainer
159,432
Steve Higgins
RE/MAX Kelowna

Hi Paula,

Good post. Having your kids do your messages on your business number is not very professional at all. It would make one wonder how professional she is.

October 24, 2012 07:30 PM
Rainmaker
260,368
Wayne B. Pruner
Tigard Oregon Homes for Sale, Realtor, GRI
Oregon First

That recording is a poor business decision. Makes me wonder what else she will get wrong.

December 09, 2012 08:16 AM
Rainmaker
770,483

Paula McDonald

RE/MAX The Woodlands, TX 936-203-0279
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