What does "Disregard that last email" mean to you?

Real Estate Agent with Prado & Kramer Real Estate, St. George, UT 435.632.9374 UT DRE# 6541633-SA00

What does "Disregard that last email" mean to you?

What does "Disregard that last email" mean to you?

I received an email message that included the back-and-forth conversation between the buyer agent, her clients and the lender. The entire thread was mistakenly sent and contained information that I should not be privvy to as the listing agent.

When the buyer agent realized the error, an email arrived that stated, "Disregard that last email." Was that supposed to make it nonexistent? Not in my opinion. Part of our duties and responsibilities are to be loyal and maintain confidentiality, not to mention taking the utmost care, especially with sensitive information.

Can you imagine if the clients found out that part the information contained in the thread may have compromised their negotiation power? Or warranted a higher counteroffer based on their back and forth conversation? And worse, that they could lose out on the transaction due to what was said within? 

Please take the time to ensure the information you are forwarding is meant for all eyes, not mistakenly sent due to hurriedness to meet a deadline. All it takes is a moment  and can prevent future problems. Clients depend on you to represent them to the fullest, otherwise you are doing them a great disservice!

Your thoughts?

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Wanda Kubat-Nerdin REALTOR Southern Utah www.buynsellutah.com

Member of the St. George Area Chamber of Commerce

I, Wanda Kubat-Nerdin at Prado & Kramer Real Estate am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property,  Copyright ©


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  1. David Lewis 11/05/2012 10:51 AM
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Comments 74 New Comment

Joy Carter & Jeff Booker Brother and Sister Team
Trust Your Family's Move To Our Expertise!
Keller Williams Partners Realty-GreatFloridaHomes Team

What does it mean to me?  Means I will be reading the entire message and then wondering about that person who sent it.  Joy

November 07, 2012 10:33 AM
Gene Riemenschneider
Turning Houses into Homes
Home Point Real Estate

Bill Cosby had a whole bit about a Doctor Saying "oops" during surgery when the patient only had a local.  Kind of the same thing.

November 09, 2012 10:09 AM
Wayne B. Pruner
Tigard Oregon Homes for Sale, Realtor, GRI
Oregon First

I've learned to be real careful before I hit that send button....

December 01, 2012 09:55 PM
Brad Baylor
ERA Coup Agency

Wanda - Disregard that last email reminds me of a memo I got in a former career.  I had been copied on a letter, and everyone had to initial that they had reviewed it.  A week later, the letter came back to me with a note attached... "This letter was not intended for you.  Please erase your initials, and initial your erasure."

January 10, 2013 06:09 AM
Kasey & John Boles - Jon Gosche Real Estate
Boise, Meridian, Ada/Canyon/Gem/Boise Counties
Jon Gosche Real Estate, Boise ID

I know it can be a mistake, but it can be detrimental.  One time my husband got an email that had exchanges on it between him and the buyer's agent who was in a back up position.  The home inspection had found mold and the first buyer was backing out.  The comment the buyer made was that they were never so happy to hear the word MOLD in their life!  It didn't change anything in negotiations as it was a short sale and all had been worked out, but we laughed and thought - what if we were in negotiations.  That could have ruined it for the buyer, us knowing how excited they were for the house dispite the $10,000 repair that was ahead...-Kasey

January 21, 2013 09:56 PM

Wanda Kubat-Nerdin

Your Southern Utah Residential Real Estate Agent
Is southern Utah calling you home? I can help because Wanda Can!
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Southern Utah has over 300 days of sunshine per year while offering mild winter temperatures for outdoor activities every day! Add that to the picturesque canyons, red rock cliffs, sandstone bluffs, clean air plus small town atmosphere you’re Home, Sweet Home! Come and experience Southern Utah for yourself! I cover the following areas: St. George Hurricane Washington City Santa Clara Ivins Central New Harmony Pine Valley Toquerville Veyo Central Pine Valley