Why Are You Trying To Sell Me Something? I Just Had a Question.

By
Mortgage and Lending with PS Financial Services 786-586-3336 or 888-845-6630

Why Are You Trying To Sell Me Something?

I Just Had a Question.

It's not uncommon that we have come across this at least once or twice in our careers. The fact of the matter is, whenever a potential client calls to make inquiries and we bombard them with sales pitches, we potentially loose out on their business. They don't want to be sold on anything, they just wanted some information.

It's important to remember that while we are in the business of selling, we are consumers ourselves, and we don't like to be sold either. I think sometimes this slips some minds and every phone call they receive ends up begins and ends with a sales pitch. Not that there's anything wrong with selling your product or service, but there is also a time and place for everything.

The consumer should be the one asking the questions in the beginning, not the other way around. We make our pitch, if our pitch is solicited. In the mean time, answering questions is what we're here for. 

We call ourselves experts in our fields, trust that the consumer will realize that too by the way we answer the questions they have. Don't stumble through your explanations, answer their questions with confidence and they'll realize that you know what you're talking about. 

Potential clients should determine their interest in your sales pitch, not you. I mean, how annoying is it to receive incessant telemarketer calls all day? Exactly.

It's a tricky tight rope but it can be managed. Let your potential, or already, clients take the lead. Trust that your experience and their assessment of your ability will be create a successful transaction. Remember that you both rely and need each other.

If you think a reverse mortgage is right for you or simply have questions, let us know at PS Financial Services by giving us a call at (888) 845-6630 or email us at info@PSReverseMortgage.comWe do not pressure those who inquire, we're simply here to help.

Click here for more information about the elimination of the reverse mortgage program as we know it:

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Topic:
ActiveRain Community
Location:
Florida Hillsborough County Tampa
Groups:
BananaTude
Realestateandfunding
Mortgages
Power of Activerain
All Things Florida
Tags:
reverse mortgage ft lauderdale and monroe county
reverse mortgage broward county
reverse mortgage south florida
reverse mortgage companies

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Rainer
48,516
Elizabeth Bouchard
Associate Broker in Northern Virginia
Long & Foster Realtors

Good points, Phil.  I tend to run the other way when someone puts the sales pitch on me.  Much better results when they are low key but do know the way to show me the benefits and value of what they have to offer.

September 12, 2013 08:47 AM
Rainmaker
235,738
Phil Stevenson, CRMP
Reverse Mortgage Expert in Miami and Florida
PS Financial Services 786-586-3336 or 888-845-6630

Elizabeth, exactly. We can't starting selling right out of the gate. It's more important to make them comfortable before you propose anything, especially if you call them. Most people don't welcome telemarketer strategies.

September 12, 2013 08:53 AM
Ambassador
1,434,088
Kathy Streib
Home Stager - Palm Beach County,FL -561-914-6224
Room Service Home Staging

Phil- I agree.  We have to remember that we are consumers as well and if we don't like it when it's done to us, why would we do it to those who call us. 

Featured in Bananatude

September 12, 2013 11:27 AM
Rainmaker
235,738
Phil Stevenson, CRMP
Reverse Mortgage Expert in Miami and Florida
PS Financial Services 786-586-3336 or 888-845-6630

Kathy, thanks for the feature! I always hang up, or tune out, people who pitch. They sound like robots repeating a script. A human being, with valuable information to offer you, will always make your clients more comfortable and interested in what you have to say.

September 12, 2013 11:38 AM
Rainmaker
202,254
Dana Hollish Hill
Vice President & Associate Broker
Buyer's Edge Company, Inc.

I try very hard to answer the questions that I'm asked first. I find that works in real estate and in parenting. 

September 13, 2013 06:59 AM
Rainmaker
235,738
Phil Stevenson, CRMP
Reverse Mortgage Expert in Miami and Florida
PS Financial Services 786-586-3336 or 888-845-6630

Dana, exactly. We have to provide a safe haven for clients and children so that they can trust us before any 'selling' happens. It also prevents any misunderstandings.

September 13, 2013 07:03 AM
Rainmaker
342,867
John Mosier
Prescott's Patriot REALTOR & Land Man 928 533-8142
High Country Realty - Prescott - AZ

Phil -- You came across as being both credible and helpful. You sold me without any sales pitch.

I have a client who has a BIG home for sale and plans to sell and downsize. He is way old enough to quaify. Can he use a reverse mortgage to buy his smaller home?

September 13, 2013 10:23 PM
Anonymous
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Rainmaker
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Phil Stevenson, CRMP

Reverse Mortgage Expert in Miami and Florida
Ask Me About the NEW Reverse Mortgage Program!
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