To Whom It May Concern...

By
Real Estate Broker/Owner with Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate

 

daisyI met them early one evening several months ago.  They were young, attractive and articulate.  This was going to be their first home and they had questions...lots of them.  They had been referred to me and as we talked about the process and what they could anticipate, I began to appreciate a keen understanding of their shared goals and purpose. Remarkable as they were newly weds who had mastered what many couples fail to achieve after years of married life.

Like all journeys, you can never be quite sure where the road will lead.  We started looking for properties which could double as an investment opportunity.  In a market which was still doing the upheaval dance, this was a fail-safe approach.  But, as the process continued...the desire for a home of their own which they could love and share with just their family and friends surfaced strongly.  Through it all, Therese Vandermeer, our Client Specialist coordinated the transaction with skill and patience.

The results were well worth it!  Their new home is beautiful.  It's an older home near a park which has been painstakingly and lovingly re-finished.  Unique accents like gorgeous antiqued radiators plus a beautiful kitchen make the home a place which you can fall in love with all over again...everyday. 

It's always a joy to help others fulfill their goals and dreams.  Over the years, we've received numerous hugs, e-mails and Thank You Cards.  I keep them.  These letters are meaningful reminders to me about Why I am willing to do what I do.  However, this letter was special.  You see, it wasn't written to me.

 

January 21, 2008

To Whom It May Concern:

penAfter my husband got a new job, we needed to move.  Having been married just over a year, we were not planning to become homeowners so soon, but seeing that the market seemed to favor buyers, we decided to look into purchasing our first home.  We received a personal referral from a close friend to consider Audu Real Estate.  After our initial meeting with Lola Audu, we knew we had found the right real estate agency.

Lola was very personable and genuinely interested in our needs.  She asked us what kind of things we were looking for in a home, but she also asked us what our personal interests were and where we saw ourselves in the future.  We enjoyed the conversation and were impressed by the holistic approach that Lola took.  In addition she explained many of the home buying process basics.

This was great as we were unfamiliar with the process.  Lola stressed that she wanted us to understand every step so when the process ended, we would know how we got there.  We left that initial meeting every excited about our decision to pursue home ownership.

After choosing some homes we were interested in seeing from the website, we were connected with Therese VanderMeer, one of the agents at Audu Real Estate.  She communicated with us regularly by phone and e-mail in order to set up home showings.  Her accessibility and professionalism were wonderful.  We were on a bit of an accelerated time schedule as we needed to buy a home and move within just a couple months. 

Therese worked diligently to set up showings and was very flexible with out work schedules.  Any time we had a question, Therese was more than willing to take the extra time to explain things to us or look up the information we  needed.

When we choose the home we wanted, Therese and Lola walked us through every step of the process from making an offer to having an inspection and finally closing.  On the day we closed, we were so excited to be homeowners.  Therese and Lola gave us a beautiful and heartfelt gift as well as a very touching card.  We were so amazed by their generosity and the personal touches of the gifts.

We would highly recommend Audu Real Estate to anyone wanting to buy or sell a home.  The professionalism, customer service, and integrity we experienced made what can be a very stressful process so wonderful.  We love our new home and feel very blessed to have had the privilege of working with Audu Real Estate!

Sincerely,

Two Satisfied home owners 

 

This is why I do what I do everyday.  It's not about the size of the deal or how much money I can make.  It's about helping people to achieve their goals.  It's about Celebrating the Joy and Satisfaction that comes from owning a place of one's own.  It's about knowing that a family or individual was well served and is happy. There's no commission big enough to deliver all of that!

*They gave me permission to use this letter & their names.  However, I would like to protect their privacy.

Copyright 2008  Audu Real Estate  All Rights Reserved

contact Audu Real EstateAudu Real Estate NewsletterSearch Grand Rapids, Michigan HomesFeatured Audu Real Estate Homes for Sale

 

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Comments 19 New Comment

Show All Comments
Rainmaker
101,363
Ray Nellum
Fort Smith Real Estate
Envision Real Estate Group, LLC.
Lolo, I agree. It's not always about the paycheck.  It's about doing the right thing and helping good people.  There's not another good feeling like that one.  Great job.
February 20, 2008 08:13 PM
Rainer
126,948
Stefan Scholl
Northern Michigan Real Estate
Buyer's Broker of Northern Michigan, LLC
What a wonderful testimonial, Lola.  Congratulation on your success, and that of your clients.
February 20, 2008 08:23 PM
Rainer
208,738
Marc Grossman
GRI, Greater Orlando Real Estate Broker
Marc It Sold!
Lola,  That is so nice.  This is exactly why we do what we do!
February 20, 2008 08:29 PM
Rainer
85,403
Deborah Burns ~ Seattle Real Estate Agent
Realty Executives -BRIO
What a wonderful letter Lola!  You and Therese made your clients feel heard and included in the process, and most of all helped them into a lovely home that will live in and enjoy for many years.
February 20, 2008 08:33 PM
Rainmaker
638,392
Fran Gaspari
"The Title Man" - Title Insurance - PA & NJ
Patriot Land Transfer, Inc.

Lola,

Nice story! In my opinion this should be evident in every real estate transaction:

 "In addition she explained many of the home buying process basics.

This was great as we were unfamiliar with the process.  Lola stressed that she wanted us to understand every step so when the process ended, we would know how we got there." 

Thanks, and I salute you for that comment!!! Thanks,   Fran 

February 20, 2008 09:52 PM
Rainer
69,623
Ken Tharp
Section 1031 Exchanges, Iowa/U.S.
Iowa Equity Exchange

Lola - Congratulations on receiving this letter and on seeing the big picture. 

Ken Tharp, Iowa Equity Exchange 

February 20, 2008 10:23 PM
Rainer
11,716
Evan Vanderwey
The Cashflow Coach
Cornerstone Home Loans
Lola, I agree with your sentiment that letters like this make everything else worthwhile.  I believe it was Zig Ziglar that said, "profit is the praise you get when you do a great job."  Thanks for a good reminder of what's most important.
February 20, 2008 10:24 PM
Ambassador
730,592
THE TRAILBLAZER TEAM - ASHEVILLE Land and Signature Mountain Homes
Knowledge. Insight. We Walk the Extra Acreage !
Signature Mountain Homes and LAND- Asheville 1031 Realty, Inc.

Lola~

 Bravo-Brava!!!...and especially for this you say..."This is why I do what I do everyday.  It's not about the size of the deal or how much money I can make.  It's about helping people to achieve their goals.  It's about Celebrating the Joy and Satisfaction that comes from owning a place of one's own.  It's about knowing that a family or individual was well served and is happy. There's no commission big enough to deliver all of that!"

February 20, 2008 10:50 PM
Ambassador
248,547
Fran Gatti
Realtor, CDPE, RDCPro - Crescent City CA Real Esta
RE/MAX Coastal Redwoods

Lola,

Looks like they were blessed to find you and you were blessed with wonderful clients. 

February 20, 2008 11:03 PM
Rainer
339,851
Kris Wales
Real Estate Blog & Homes for Sale search site, Macomb County MI
Keller Williams Realty - Lakeside Market Center
I get teary eyed reading those types of letters.  This is one you and Therese will want to keep forever as well as keep in touch with this very special couple.
February 21, 2008 06:27 AM
Rainer
285,758
Diane Aurit
Lake Norman Real Estate
LKN Realty, LLC
What a beautiful story and letter.  Like you, this is exactly why I am in real estate...nothing else comes close!  Your clients are certainly lucky to have you!
February 21, 2008 08:47 AM
Rainer
47,177
Lori Gilmore
Realtor - Will County Illinois
Realty Executives Success - Short Sale Professional
Lola -- Beautiful letter and well deserved praise.  I love first time homebuyers. . .they are so excited and moved by having a "home"  Makes each day fun.    
February 21, 2008 11:00 AM
Rainmaker
34,692
Jon Mitchell
Classic Property Management
Hey Lola!  Great story.  It always gets to me when someone takes the time to let you know that you are appreciated.  Keep up the great work!
February 21, 2008 03:38 PM
Rainmaker
633,405
Leesa Finley
RED Properties - Raleigh NC Real Estate
RED Properties
Thanks so much for sharing that!  It is an awesome letter and I KNOW how it made you feel.  Those are the moments that matter the most!
February 21, 2008 03:41 PM
Rainer
103,798
Rosario Lewis
GRI, SRES - DDR Realty - Orange County, NY
DDR Realty
Receiving a testimonial like this definitely feels good, but not all clients have the skills to demonstrate their satisfaction so eloquently. A simple note from some can mean as much.
February 21, 2008 05:11 PM
Ambassador
243,724
Jesse & Kathy Clifton
Fairbanks Alaska Real Estate Specialists, 907-328-9328
Jesse Clifton & Associates, REALTORSĀ®

That is a beautiful letter, Lola.  From what I can tell it was very much earned. Very nice job.  Jesse

February 22, 2008 02:12 AM
Rainer
130,493
Billnulls Blog Florida Realty Professional
AHWD
Charles Rutenberg Realty
Lola - great idea, turning their letter into a post! I will have to copy that one! hope you don't mind -
February 22, 2008 07:11 AM
Rainer
18,079
Maria Cutrona
ASP
Staging To Sell by Maria

Lola,

Nice Letter!  It is always a good feeling when buyers and/or sellers alike have a way of showing how great we did!  :)

Maria Cutrona 

February 22, 2008 08:15 PM
Rainmaker
457,467
Midori Miller
Homes In Fort Lauderdale, Real Estate Training - R
Better Homes Realty - BH Referral Associates
Hi Lola-I love when a customer is extremely happy and I love Therese...I think they were in very good hands!
February 22, 2008 11:20 PM
Show All Comments
Rainmaker
374,933

Lola Audu

Audu Real Estate~Grand Rapids, MI ~Welcome Home!
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