Finding out what a person wants in a home.

By
Real Estate Agent with Aksland Real Estate

I have found through experience that the most essential thing a Realtor can do is find out the specifics a person is looking for in a home.  It is essential that you listen when a person tells you that they need a 3 bedroom 2 bathroom home at the very least.  That way you do not waste your time in showing them potential properties with 2 bedrooms and 1 bathrooms.

Some of the questions that I ask buyers is what are you definite needs in a home.  After they tell me, then I ask them what is their list of wants or desires. I then try to find a home for them.  I keep this home within the price range and necessities that they specify.  If I do not do that, then they will look for someone else.

The best advice I can give to any Realtor is LISTEN to your client.  As everyone knows buying a house is extremely stressful, and a Realtor can make this process really smooth or really difficult, depending upon whether they LISTEN to the client or not. 

This not only can help your reputation, but can build you client-base with referrals from satisfied customers. My rule is that the customer is always right.  They are the ones that have to live with the house and you want them in something that they can be happy in for a long time.

Matthew Zgonc

209-614-3103

http://www.buysellmodesto.com

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Rainer
83,312
Matthew Zgonc
Realtor, CFS, CVS
Aksland Real Estate
It does take a while and often people do change their minds about their needs and what is a want and what is essential. I personally went through 7 agents before I came into the industry, before buying a home, because either they didn't listen to me or belittled me because I did not want to buy then or there. I wanted to find the right home for me and my wife.
March 12, 2008 09:06 AM
Rainmaker
940,012
Kathy Clulow
CNE - ASP - SRES .... Uxbridge Ontario Real Estate
RE/MAX All-Stars Realty Inc. Brokerage

Matthew - Here is a quote my webguy/hubby uses that fits

I know you believe you understand what you think I said but what you don't realize is what you heard is not what I ment.

March 12, 2008 09:32 AM
Rainer
83,312
Matthew Zgonc
Realtor, CFS, CVS
Aksland Real Estate
Good point Kathy.  That is why I always clarify what is said.
March 12, 2008 11:56 AM
Rainmaker
151,767
Leslie Bloss, Bellevue Real Estate Professional

Hi Matthew,

Sometimes it helps if you get a picture of what their previous home looked like (if they really liked it).

March 12, 2008 04:32 PM
Rainer
83,312
Matthew Zgonc
Realtor, CFS, CVS
Aksland Real Estate
Thanks for the hint Leslie.  I did not think about doing that.
March 12, 2008 04:42 PM
Anonymous
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Rainer
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Matthew Zgonc

Realtor, CFS, CVS
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