Anyone had to deal with Chase Mortgage on a Short Sale?

By
Real Estate Broker Owner with RE/MAX Metro Associates & K2 Property Management
http://actvra.in/5Zp

I am dealing with them for the first time, in a short sale situation.  I have a client/seller, who has asked for my help in negotiating a short sale with Chase.  Fair enough, but I've had 4 offers now for going on two months with NO RESPONSE from Chase. 

I call EVERY day, I fax the 40 page short sale package EXACTLY to their standards, once a week.  I ask to speak to supervisors.  I leave voicemails, all to NO avail.

Sigh.

Anyone else have experience with Chase?  I've done short sales but NEVER have I had such a lack of follow up or follow through.

They did extend the foreclosure date for me for 3 months but the sale date is now scheduled for April 18th and still no response from them on our offers.

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Anonymous #91
Anonymous
HOWARD JONES

ON 6/5/2012, I MADE $20,00.00 (CASH) OFFER  TO (SHORT-SALE) PURCHASE HOUSE LISTED FOR $21500. WITH ($500 DOWN). i WAS TOLD (ORALLY)  BY REALTOR  ON 8/6/12 THAT MY OFFER HAD BEEN ACCEPTED AND CLOSING EXPECTED IN A FEW DAYS.  HOUSE APPRAISED AT $57,000. (AND WORTH IT).... CHASE BANK HAS MORTGAGE.   I DO NOT BELIEVE CHASE IS GOING TO SELL TO ME FOR THIS PRICE.  IF THEY WANT MORE THAN THE $20K OFFER,  CAN I GET MY $500 DEPOSIT BACK .  THANKS

 

August 06, 2012 07:13 PM
Anonymous #92
Anonymous
ritag

Chase bank,you are the worst. If David Rockerfeller had his wits about him you would all be fired.

Jamie Dimon should step up to the plate and address all his departments and see that the short sale departments are inept,nasty,rude,unknowledgeable. What happened to service and compassion for those people who are losing their homes I hope that someday they are not in the shoes of all those folks losing the American dream. How about the vets? No feelings for those poor souls who came back to nothing and can't use their VA benefits for a loan.          

 





 

August 28, 2012 04:12 PM
Anonymous #93
Anonymous
S

I AM JUST ABOUT TO BEGIN A SHORT-SALE W/ CHASE.  I WAS LOOKING AT A SS IN TX, AND WANTED TO KNOW WHY IT TOOK SO DAMN LONG.  SO, I CALLED THE NEW MORTG PRESIDENT'S OFFICE (WELLS FARGO).  ALTHOUGH THEY TELL YOU THAT THEY WILL HOLD THE MORTGAGE, THEY SELL IT LIKE A HOT ROCK!  MOST OF THE LONG TIME WAITING FOR THE OK FROM THE BANK REALLY ISN'T THE BANK!  THE BANK IS REALLY THE KID ASKING HIS PARENTS (INVESTERS WHO BOUGHT THE MORTG) TO GIVE THEIR OK TO ACCEPT THE LOSS ON THEIR INVESTMENT!  SO, ITS NOT THE BANK USUALLY WASTING TIME, ITS THE 1%ERS WHO YOU ARE WAITING ON!  IN MY CASE, IF THEY DON'T ACCEPT THE SS, THE HOUSE WILL DROP INTO THE FORCLOSURE BUCKET - I DON'T REALLY CARE!  SUCH IS LIFE...Few The Proud The...lol

November 27, 2012 06:46 PM
Anonymous #94
Anonymous
steve

All of the above comments have a common thread. No communication from a real live person from chase.

They give you some extension number to contact Mrs. or Mr. so n so, but you never ever get to speak to them. My house is in shortsale status, and had recieved a $60,000 offer, from a pre approved buyer. they countered with $80,000. they don't seem to understand if the house goes to auction, it might bring $30,000 on a good day. It's like they want to loose money on purpouse. Maybe the do? Write offs or something.

Anyway, if your considering shortsaling your house, might as well forget it. Chase will not help, you, all they will do is piss you off to the point you want to go postal. Just let them forclose and be done with it. Save yourself alot of grief.  Here ya go Chase, It's all yours, I'm done.

January 07, 2013 09:36 AM
Anonymous #95
Anonymous
Jessy

As a Chase short-sale survivor, I'm on my knees EVERYNIGHT not just with gratitude for me, BUT FOR THE REST OF Y'ALL still struggling!!!

If you put 20% down, & still were forced to pay mortgage insurance in your payments, HAVE FAITH! That was my case for a loan that went from Countrywide to Chase at my request. I had dealt with Chase before when I lived in Pa., & switched back when Countrywide & the ARM got lethal. 

Despite putting 20% down, being over 50, & a 780 credit score, I still had to pay PMI in my payments. When the job was moved, the unemployment couldn't cover the note. When Mama got Macular Degeneration, the focus got skewed. When the last national boards test in 1 profession was flunked(FOR LIFE!), & the license for the other practice was revoked (THRU NO FAULT OF MY OWN) the practice had to close. I contended alone with Chase for almost a year before I surrendered to a Realtor for a 'SHORT SALE. My note was $135k, & the sale price was $35k - BUT I COULDN'T EVEN BUY BACK MY OWN UNDER-WATER DEVALUED HOUSE!!!

My Realtor was disgusted, my family & friends were heart-broken for me, & I was damn-near ballistic!!! Then, & only then, did I decide to pack it in & GO HOME. Moral is - IF YOU PAID MORTGAGE INSURANCE, THEN THERE MAY BE RECOURSE THERE FOR YOU! Please, don't discount it, & get a REALTOR TO CHECK IT OUT FOR U!!!

BUT also pay attention to whether or not you need to keep fighting a losing battle to stay in a house/area/state that is becoming toxic for U!!! As my Grand Nana used to say - GODSPEED ON YOUR ROAD, & MAY THE GOD LORD & LADY TAKE A LIKING TO YOU!!!

 

 

February 05, 2013 05:33 PM
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