I am dealing with them for the first time, in a short sale situation. I have a client/seller, who has asked for my help in negotiating a short sale with Chase. Fair enough, but I've had 4 offers now for going on two months with NO RESPONSE from Chase.
I call EVERY day, I fax the 40 page short sale package EXACTLY to their standards, once a week. I ask to speak to supervisors. I leave voicemails, all to NO avail.
Anyone else have experience with Chase? I've done short sales but NEVER have I had such a lack of follow up or follow through.
They did extend the foreclosure date for me for 3 months but the sale date is now scheduled for April 18th and still no response from them on our offers.