"Just What Part of 'Referral' Do You Not Understand?"

By
Real Estate Broker with Keller Williams West Sound Realty

Okay, jumping up on my soapbox today. For those of you who actually 'get' this, please forgive my rant in advance!

We have a feature here on ActiveRain. It's called the "Referral Exchange." It's one of the primary tabs, right there at the top of your AR page. It's for the expressed purpose of passing referral clients between our members. Here's the definition/requirements clearly stated on the referral submission page:

"The Referral Exchange is the place for members to effectively pass/share client referrals with one another. A referral is a 'live' client contact, someone who is seriously considering either buying or selling a home in the near future. The Referral Network IS NOT a place to advertise your listings, promote your development, or solicit 'potential' referral partners for some unknown possibility down the road. It is ONLY for members to share/pass actual 'live' clients who need a real estate professional to assist them now."

The Referral Exchange IS NOT a means of promoting yourself as a 'potential' referree or referrer. It's only for passing 'live' clients who are legitimately in the process of buying or selling real estate. PERIOD!

If you want to promote yourself as a potential referral partner, then NETWORK! Yes, that's right. NETWORK! That's why it's called the ActiveRain Real Estate NETWORK. You interact with other agents, you develop meaningful relationships, you NETWORK.

Every time someones DUMPS their self-serving, self-promoting 'so-called' referral into our system, it automatically alerts members who have genuinely taken the time to input their specific market area. Imagine their disappointment when they respond, only to find that the 'referral' is not actually a 'referral,' but is your inconsiderate tease.

How can I say this diplomatically, maintaining my professional composure as an ActiveRain Community Builder? 

"STOP DUMPING YOUR ADS INTO THE REFERRAL EXCHANGE! IT DESTROYS THE VALUE OF THIS FEATURE!

Okay, rant over. Continue with what you were doing....

Rich Jacobson

ActiveRain Community Builder/Social Media Guy 

Posted by

Follow KitsapAgent on TwitterFriend Rich Jacobson on FacebookJoin Rich Jacobson's LinkedIn NetworkSubcribe to Rich Jacobson's YouTube ChannelListen to My Sweet Tunes on Last.fm

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the balloons to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Groups:
Active Rain Newbies
The Art Of Marketing You
Tags:
referral exchange

Comments 71 New Comment

Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the music-note to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Rainer
35,354
Frank Marta
Texas Home Loan Specialist
Nuhome Group, LLC - Houston Tx|Mortgage Broker| 713-373-0345
Yes I have noticed that, thanks for addressing that............
May 06, 2008 11:14 PM
Ambassador
438,285
Deb "Alayne" Brooks
940-500-4010 Wichita Falls Real Estate
Alayne Brooks, Re/Max Elite Group, Wichita Falls Texas
Rich, thank you for the strong reminder for all. I have been forgetting about that feature but I will remember it for the future! You have to know we all appreciate what you do in the building and preserving this site! It's great having you watch over us...Later in the rain~Deb
May 06, 2008 11:24 PM
Rainer
130,247
Billnulls Blog Florida Realty Professional
AHWD
Charles Rutenberg Realty

I am SO glad to find this post! I check that page regularly and was disappointed more than once with what I found there! Glad to see this is being taken care of!

May 13, 2008 08:46 AM
Rainmaker
106,714
Vicky Chrisner
Fieldstone Real Estate

WOW.  There are so many ANGRY people on this site! 

I'd like to build a network of PRESCREENED agents (not the kind that are easily angered) nationwide.  I hand out a lot of referrals, probably 2-4 a month of quality referrals.  Every time I get a request, I have to go searching for an agent.  It would be so nice if I already had someone pre-screened.  In our "down time" that is what my assistants and I work on...building that database.  Is that really so wrong?

I've used this "referral" posting only once... and you wouldn't believe the silly people that called me back - they lived on the other side of the country, they don't even know how to SPELL commercial, let alone handle a commercial transaction... isn't it the same thing?  I didn't get angry, I just didn't send them the referral.  The good news?  I found a fabulous agent to refer the commercial deal to, and it made me look good to my client.  The system works!  Plus, I put the silly people into my database and on a drip campaign - even though I'd never send them a referral, I'd still be happy to pay them for one they want to send to me.

There are REAL things to be frustrated with in this world, let's not sweat the small stuff. If you see an inappropriate posting, I think you can explain to that agent that the site is really only meant for posting needs for quality-I-need-this-now referrals...without getting angry.

Here's to having a little patience with each other.....

May 30, 2008 09:49 AM
Rainmaker
59,998
Tina Farinas
REALTOR, ABR, GRI, SFR, CHS, e-PRO
Better Homes Realty - Gold Rush

Alleluhiah!  I hope they get it this time.  I have been frustrated with that section for some time and I'm glad you addressed this.

May 30, 2008 09:56 AM
Anonymous
Post a Comment
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the house to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Ambassador
526,946

Rich Jacobson

Your Kitsap County WA Real Estate Broker
Ask me a question
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the leaf to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Additional Information

Providing Knowledgeable Empowerment and Relentless Representation of Real Estate Clients throughtout the Western Puget Sound, including all of Kitsap County WA, and portions of Mason, Pierce, and Jefferson Counties.

"Helping You to Successfully Achieve Your Next Adventure in Life!"

Rich Jacobson
Rich Jacobson
Create Your Badge