Get a second opinion ...

By
Real Estate Agent with Berkshire Hathaway HomeServices Verani Realty

Saab 2001I have a 2001 Saab 9-5 Wagon with a little over 100,000 miles. Seems to run just fine as I change the oil regularly at 3-5,000 miles faithfully. My wife Monika took the car to Concord, NH a couple of months ago to a REALTOR meeting and when she just about got there she could here some scraping noise and when she got out of the car she could see there was a problem. She asked for some help and a few guys said that there was metal hanging from under the car near the muffler.

So, when Monika was leaving the meeting in Concord she stopped off at a garage and they told her she needed a new muffler and that the heat shields were rusted. They told her the muffler was so loose that it was ready to fall off at any moment. When Monika got home I noticed it was loose but it wasn't all that bad. I called my mechanic and he said a new muffler would cost around $850.00 to install and he would order one and call me when it came in. I still have not heard from him.

Of course I procrastinated getting this done and although I knew the muffler was loose it hadn't fallen off.

We are headed to Washington D.C. for our annual REALTOR conference the second week of May. So, after much prodding and insisting I finally took Monika's advice to get a second opinion and get the muffler checked out. I called Meineke Car Care Center in Plaistow, NH. I had them change the oil and I asked them to give me a price for a new muffler. They took me in at 10:00 this morning and by 10:40 I was on my way home.

Ernie checked me in and as he returned from the shop and mentioned I didn't need a muffler as it was just fine and not leaking and it only needed to be anchored as it was a little loose. It is stainless steel and does not rust. The heat shield's were rusted but not falling off. He welded the piece that was loose to the frame and changed the oil and I was all set to go. It cost me $20.00 to get the welding done.

It pays to listen to your wife and get a second opinion. I am pissed at the garage in Concord as they were definitely trying to take advantage of a women woman.

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Tags:
meineke car care center plaistow nh
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Rainer
9,221
Amie Varney
Prudential Verani Realty
Jay - You can call our house anytime and pick Derek's brain about car repairs.
May 03, 2008 09:41 AM
Rainmaker
315,754
Monika McGillicuddy
Southern NH & the Seacoast Area
Prudential Verani Realty/Hampstead

Judy... I think the guy was the manager/owner. I'm not sure but that was my impression.

Amie...Does Derek work on European cars? 

I do like Suzanne's suggestion of shopping. LOL...I like that idea very much.

 

May 03, 2008 10:29 AM
Anonymous #25
Anonymous
Gerry
Mufflers, breaks and altinators are some of the biggest money makers for small garages.  Espcially for foreign cars.  Replacing an entire muffeer system is much easier than just certain parts, it really only takes about 30 minutes.  , I've heard the same stories from supposedly reputable shops too.  You need to find one garage that you can trust and always use them.  
May 03, 2008 10:30 AM
Rainmaker
904,820
Bill Gassett
Metrowest Massachusetts Real Estate
RE/MAX Executive Realty
Jay this kind of stuff happens all the time. Getting a 2nd opinion is great advice. Having someone you can trust in the car business is very important.
May 03, 2008 02:01 PM
Ambassador
2,030,434
Todd Clark
Broker - Beaverton, Oregon Real Estate Expert - (503) 524-9494
Keller Williams Realty

Wow, I would report that 1st shop to the attorney general, sounds like they were trying to take advantage of you and your wife!

May 07, 2008 01:04 AM
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Rainer
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Jay McGillicuddy

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