I'll be happy to refer you as long as it's my idea... (that is, please don't ask me to)

By
Education & Training with Sell with Soul

I got a facial the other day. Some fancy schmantzy European Spa Facial with a massage. Yummy. It was really good. And, I swear, I look ten years younger.

So, I'm lying there trying to enjoy being cleansed, exfoliated, moisturized and massaged. Yet, I'm tense. I'm waiting for the ... facial-ist(?)... to ask me if I'd be willing to send her referrals. Maybe I just have referral fever on my mind ‘cause I've written about it so much lately, but I was truly upset about it! Seriously, I could hardly relax preparing myself for the inevitable sales pitch.

I pondered this behind my moisturizing mask. Why was I so opposed to her asking me for referrals? Not because I wouldn't refer her - she was definitely refer-worthy, and I was actually kind of excited about handing out her business card to my friends.

But I wanted to refer her on my OWN terms, not because she asked me to! I wanted to surprise her with my referrals. I like thinking that this wonderful facial-ist doesn't desperately NEED my referrals; but she would certainly appreciate them, as one professional to another.

This story has a happy ending - she did not try to sell me anything - not an expensive cleanser or moisturizer or serum; nor did she beg me for my future business or referrals. And... I grabbed a handful of her cards on the way out!

 

 

COMING SOON! Sell with Soul II - Email me to reserve one of the first 1000 copies printed!

swswww.sellwithsoul.com

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the truck to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase:

Groups:
Realtors®
More Referrals: Strategies & Tips on Getting More Referrals
Real Estate Rookie
Selling Soulfully
Introverts are (Sales) People, Too!
Tags:
all blogs
referrals

Comments 14 New Comment

Rainer
18,963
Dave Ruwe
Broker/Owner, GRI
WestEdge Realty

Jennifer, thanks for the blog. Made me think how I come across at times. I'm not pushy, but I do ask people to refer me when I know they have been really happy.

Dave

May 18, 2008 08:44 PM
Rainmaker
145,907
Bob Edwards
Fox Cities Real Estate Hotline, SFR- Appleton, WI
Coldwell Banker- The Real Estate Group, Inc.

So Jennifer, does this mean that the next time you go for a facial you'll be able to relax and actually enjoy it?

May 19, 2008 11:40 AM
Rainer
150,001
R. B. "Bob" Mitchell - Loan Officer Raleigh/Durham
Bob Mitchell (NMLS#1046286)
Bank of England (NMLS#418481)

I disagree with you on this one BIG TIME!  I'm in business to make money and the best way for that to happen is through people referring me because they were happy with my service.  The best way for that to happen is to let the people know that I would appreciate anybody who they might be able to send me.

I'm not pushy about it, I might mention it once or twice while I'm working with them and the very last thing that we deal with at closing is when I hand them some business cards and ask one last time for their referrals.

I've never had anybody react badly, but I have had people get a sudden look upon their face and say something to the effect of, "Yeah....cousin Jimmy is going to be selling his house....I should give him a call!"  This tells me that people don't always think, "Wow, I've just experienced great service....who can I refer to this guy?"

It's kind of like asking for the order...way too many sales people are too shy about it...just my thoughts..

Bob Mitchell

ValueList Real Estate Services, Inc.

May 19, 2008 04:41 PM
Rainmaker
427,849
Jennifer Allan-Hagedorn
Author of Sell with Soul
Sell with Soul

Bob - unfortunately I find that we disagree A LOT these days! But I still like ya.

May 20, 2008 06:03 PM
Rainer
1,823
Kris Hansen
Coldwell Banker
Coldwell Banker

I have to agree that I don't like to be "sold".  It is hard for me to ask people to refer me.  I've been fortunate enough that most of my clients have voluntarily asked me for extra cards. 

 

May 20, 2008 06:57 PM
Rainmaker
427,849

Jennifer Allan-Hagedorn

Author of Sell with Soul
Ask me a question
*
*
*
Spam prevention

Accessibility option: listen to a question and answer it!

To submit the form,
drag the robot to the circle on the side.

Type below the answer to what you hear. Numbers or words, lowercase: