The Joy of a HAPPY client......... thanks to an Active Rain member

By
Mortgage and Lending with Social Media - Infinity Home Mortgage Company, Inc

Happy people

I live in a very quaint, humble, friendly town called Haddonfield, New Jersey. We have about 8 restaurants in a town with about 12,000 residents. About half of these restaurants are well-known in the Southern New Jersey area and I am getting to know them as the year goes on. Well, in the middle of last week, I decided to take someone to one of these restaurants. The restaurant that we visited was called Duo Italian Bistro.

It happened to be a late dinner of about 7 pm and we were one of the last ones to leave. I had the pleasure of meeting one of the owners who came over to ask how our dinner was. As we were speaking, I had the opportunity of telling him what I do for a living. Imagine that, talk about perfect timing. He is actually looking to purchase a home in Charlotte, North Carolina.

 

Leigh Brown

He basically wants to move to Charlotte with his girlfriend and start a new life. So we exchanged business cards and I told him that I had a great realtor from the Charlotte area and that I would e-mail him her information later that night. The first name that came to mind was Leigh Brown

I e-mailed Leigh that night to let her know that I referred her a client. What inspired me to write this blog was that I stopped into this clients restaurant today to drop off his credit report and to get a bite to each for lunch. He came over and sat down with me and we talked about his goals and his plans. He told me that Leigh had sent him some e-mails with some MLS listings. He also told me that she has been very helpful not only with the local area, but explaining to him certain market conditions which solidified my earlier statement to him in regards to the spring market and home prices. His next comment is what actually brought a smile to my face. "Leigh has been extremely helpful, professional, and enjoyable to speak to." Here is the kicker..... "My girlfriend is extremely impressed and she is not easily impressed and sometimes hard to warm over." What a great compliment. Not only for Leigh Brown, but to myself also. This client overall was extremely happy that I had walked into his restaurant that evening and even said so today. Talk about out of state team work per se.

Because of ActiveRain, it has allowed me to get to know Leigh Brown. And over the months, reading her blogs and comments, it has given me much confidence in her knowledge of real estate and helping others. Overall, I didn't have any hesitation giving her name out. And I just received a thank you card from her the other day with a gift card to Starbucks.

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Copyright © 2011 by Jeff Belonger of Infinity Home Mortgage Company, Inc

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Tags:
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Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Joanne.....  thanks a lot for the comment. It is encouraging and it's good to be a part of this story.

Brett..... hey my Louisville buddy...  thanks for stopping by.

Jennifer..... yes, AR does work and I hope this is not the last time anytime soon.

Tim.....  AR has been a great resource and it's awesome to connect with people from coast to coast. I just look back 12 to 15 years ago when AOL came out... and just connecting with people in chat rooms was something different, fun, and amazing.  

Mar 01, 2007 09:39 PM #20
Rainer
131,525
Susan Trombley
Trombley Real Estate - Raleigh, NC
Broker/Realtor, Raleigh, Cary, Wake Forest, Youngsville
I knwo I have not blogged in a while, but I to needed someone to help with a friend of mine in another state and I to turned to active rain for help. This is the best network.
Mar 01, 2007 10:09 PM #21
Rainer
120,023
Mario Levesque
Advantage Avenue Real Estate - Wesley Chapel, FL
Tampa Realtor

Jeff,

Thanks for this great post to show another great benefit of being a member.

Mario

Mar 01, 2007 10:22 PM #22
Rainmaker
189,079
Herb Hamilton
RE/MAX Preferred Inc. Realtors - Portland, OR
Real Estate Broker ,CDPE, Downtown Portland

Jeff,

Congrats to both you and Leigh and to us all. AR truly gives us a chance to learn from each other and form relationships.

Wish you much success in the future.

Mar 02, 2007 12:10 AM #23
Rainer
99,630
Kaushik Sirkar
Call Realty, Inc. - Chandler, AZ
Great story!  The relationships built between professionals on AR are potentially priceless!
Mar 02, 2007 12:46 AM #24
Rainer
262,693
Ginger Sala
Wilkinson & Associates, Wilmington NC - Wilmington, NC
Wilmington NC Real Estate & Relocation~

Jeff,

You know how to pick 'em.

Leigh is la Creme de La Creme. Co!ngrats to both of you!

Ginger

Mar 02, 2007 01:13 AM #25
Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Susan....  yes, I haven't seen you in a while. I hope it didn't have to do with financing...  ;o)  Seriously, good to see you around still and thanks for sharing.

Mario..... thanks for the comment.

Herb..... yes, AR givesus that chance and I still can't help to say that I was very happy when the client told me that his girlfriend is not an easy one to please... and she was impressed with Leigh. Hey Leigh, if you are reading this..... Stacy is a commercial realtor. Hence why she might be hard to impress.  ;o) 

Kaushik...... thanks for stopping by and for your excitement/feedback.

Ginger & Roger.....  thanks for those kind words, I am sure Leigh will appreciate them.  Because of how happy they are so far, it will be creating more business for myself. And even Leigh, because he is going to move his mother down in about a year.

Mar 02, 2007 08:29 AM #26
Rainmaker
1,106,099
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services
Congratulations.  This is one of the powerful benefits of parrticipating in Active Rain.  We can meet other professionals with whom we can refer people we meet who are looking for a superior level of service.  This is what will help our image in the real estate profession.  AR is a great opportunity to connect with and meet people we would not have been aware of.  May we all make more of these types of connections!
Mar 02, 2007 08:30 AM #27
Rainmaker
315,770
Monika McGillicuddy
Prudential Verani Realty/Hampstead - Hampstead, NH
Southern NH & the Seacoast Area
Very nice Jeff! I love it when I read about how well the AR network works!!!
Mar 02, 2007 10:24 AM #28
Rainer
262,693
Ginger Sala
Wilkinson & Associates, Wilmington NC - Wilmington, NC
Wilmington NC Real Estate & Relocation~

Jeff,

I love it when the buyers famileis come aftr them!

We have one big family like that now if they could only sell their house in Jersey

Ginger

Mar 02, 2007 11:25 AM #29
Rainmaker
381,857
Leigh Brown
RE/MAX Executive Realty - Charlotte, NC
Broker/Owner - Charlotte NC
This isn't even my post and I'm getting all mushy over the awfully nice things being said!  Dang, y'all are setting a HIGH bar for me. =)
Mar 02, 2007 11:49 AM #30
Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Joan...... Yes, that is the best part of this community, actually meeting other professionals as ourselves. The challenge, just as a consumer would have to do, is figure who they would like to work with. As in this case, having no hesitation giving Leigh's name out, because I have had the chance to even talk to her on the phone several times.

thanks for the compliment and for your feedback.

Monika..... Thanks..... and yes, it is great to read these stories. Just glad that I had one to actually share.

Ginger & Roger...... another great part of hitting it off with a client. Their families and friends. That's the best part of this and an awesome compliment to have, when referred to friends and family. TRUST...

Leigh..... a high bar?  nah, just be you. That is what impressed these clients. Did you read my one comment to Herb, talking about what Stacy does?  And that you impressed her. Again, that is what really made me write about this. When you can catch someone's attention that might not be an easy one to please, WOW....  that's the best feeling and the best compliment. And just shows that you are good with people and great at what you do. NOW<... get back to work...  ;o)  

Oh yea.... because of these clients feeling happy, it makes me look that much better also. Another key point to a lot of this. 

Mar 02, 2007 11:56 AM #31
Rainer
69,053
Roberta Lee
Century 21 Olde Tyme - Norco, CA
Norco Corona Riversid Homes For Sale

Jeff,

What a wonderful experience.  I lovenetworking.  When you get to know the people that are in your related professions you can refer with confidence and I think that makes all the difference in the world.  You knew that when you referred Leigh you were sending them to someone who was not only professional but ethical as well.  I know this will have a happy ending for all three of you, You, the client and Leigh. Congrats! :) Great post, better experience.

Mar 04, 2007 12:29 AM #32
Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans
Roberta....  thanks for the compliments.....  YES, I love networking and I thank you for your follow-up e-mail.  Having the confidence in someone, especially when out of state, is such an awesome feeling. Again, thanks for your polite compliments and comments.
Mar 05, 2007 10:09 PM #33
Ambassador
249,197
Fran Gatti
RE/MAX Coastal Redwoods - Crescent City, CA
Realtor, CDPE, RDCPro - Crescent City CA Real Esta

It's very nice to hear the Active Rain is working they way it was intended.  I'm looking forward to sharing a story like this one.

Fran

Mar 05, 2007 10:33 PM #34
Rainer
30,776
Olan Carder
Fairway Independent Mortgage - Charlotte, NC

WOW, I am impressed!  This is my first day as a member and I am really enjoying seeing the community spirit here.  I look forward to getting to know some like minded pros! 

And I have dealt with Leigh before and she is really great!

Mar 06, 2007 11:28 PM #35
Anonymous
Anonymous
Welcome Olan. You couldn't havea started better than reading a blog by Jeff.  I hope to see (read) more of you in the future. :)
Mar 07, 2007 12:08 AM #36
Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Fran....  Thanks for stopping by and for your input.

Olan..... thanks for that compliment...... and Welcome to Active Rain....  looking forward to seeing you around the Rain. 

And ghost..... to whomever, thanks for the compliment. Much appreciated..... and I 2nd that, hoping to seeing Olan around and blogging.

Mar 07, 2007 12:13 AM #37
Rainer
69,053
Roberta Lee
Century 21 Olde Tyme - Norco, CA
Norco Corona Riversid Homes For Sale

Jeff,

I didn't mean to play ghost.  :) I just hadn't signed in.  This was a great post, but then I like all of your posts.

Mar 07, 2007 01:06 AM #38
Ambassador
739,202
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans
Roberta.... so, you were the ghost of blogging past....  ;o)   Thanks for those kind words...
Mar 07, 2007 09:36 AM #39
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