Please Educate YOUR Clients!!

By
Real Estate Agent with Century 21 Liberty Homes RS-#62825

Call my Realtor®This afternoon my seller called me and said a woman knocked on his door. She said her husband was parking the car and they wanted to come in to look. My seller asks the woman if she has a Realtor® and she eagerly gives her Realtors® business card to him.

My seller is great at following my instructions :)  He hands the woman HER Realtors® business card and hands her mine while telling the woman she needs to let her Realtor® call me to make an appointment.

Please educate your clients!

  • My MLS agent instructions say to call the LISTOR (me) before showing. It does not say send your clients alone to the listing and knock on the door and ask the seller if they can go in.
  • Educate your sellers to NOT let just anyone in the home. I've heard of people posing as photographers and knocking on doors to take mls pictures. And they were just there to case the place.
  • Educate your buyers to call you if they want to look at a listing you sent them (the woman had a listing sheet in her hand) Do YOUR job!

Now, I don't know if the Realtor® just sent them on their own or not but no matter what... it was rude to just pop in on my seller and ask if he can open the house for them.

Educate your clients....or GET educated!

The nerve, huh?

Posted by

                                                       

 

Celeste "Sally" Cheeseman  is a Realtor-Associate® and Certified Residential Specialist (CRS) with Century 21 Liberty Homes in Mililani, Hawaii. With a sharp understanding that a listening ear is the key to a client's needs  she serves the island of Oahu (Honolulu County) and all Hawaii Military Relocations, Hawaii Retirees, Hawaii Job Transfers and Hawaii Residents, Home Buyers and Sellers.

 

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Hawaii Real Estate and Relocation Blog.

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Topic:
ActiveRain Community
Location:
Hawaii Honolulu County
Groups:
Club Chaos
Diary of a Realtor
POSITIVE ATTITUDE for the Weary Soul
Real Estate Rookie
Realtors®
Tags:
real estate professional
real estate agent hawaii
ethics
courtesy

Comments 50 New Comment

Rainer
143,940
Christina Williams. REALTOR® TN property search & local insights
First Realty Company

Sally ~ I think this is something we should blog about in localism for our area clients/buyers.

October 13, 2008 02:06 AM
Ambassador
1,019,104
Celeste "SALLY" Cheeseman
RA, CRS, Hawaii Mililani Oahu Real Estate
Century 21 Liberty Homes

George: That's for sure!

Georgina: We put these remarks in "agent remarks" where the public doesn't see.....only agents. Consumers will just get turned away at the door for being rude.  There's signs with my number.....CALL ME if they don't have an agent.

October 13, 2008 12:22 PM
Ambassador
1,019,104
Celeste "SALLY" Cheeseman
RA, CRS, Hawaii Mililani Oahu Real Estate
Century 21 Liberty Homes

Chastity: Now that's really bad....what do they not understand?  IT'S RUDE!

Christina: Look at mine...it's in localism :)

October 13, 2008 12:30 PM
Ambassador
322,795
Karen Hurst
Rhode Island Waterfront!
STONEHURSTREALTY.COM

Sally,

 When working as a Buyers Agent with a client last year, I found that they (my buyers) had been to many of the homes already. I questioned them on this. They said that after I sent them the addresses, they would call the Realtors and get the lockbox codes and check out the houses!!!  They thought they were saving me work:(  I won't even mention that those lockbox codes should not have been given out!  This is a perfect example of me not educating my buyer enough. I think sometimes we (buyers agents) think that the buyers already know things that we take for granted.

October 15, 2008 11:44 AM
Rainmaker
617,303
Randy Prothero
Hawaii REALTOR, (808) 384-5645
Island Style Realty Inc.

Not just buyers, I have had several agents show up unannounced wanting to see homes.

October 17, 2008 01:03 AM
Ambassador
1,019,104

Celeste "SALLY" Cheeseman

RA, CRS, Hawaii Mililani Oahu Real Estate
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Additional Information

Reading my blog will give you the human side of this Real Estate Industry Professional as well as allowing you to walk beside me through my writing about Hawaii Real Estate & our Local Area. As a resident of Honolulu County Hawaii for 42 years you will get a tour of a lifetime. Specializing in Hawaii Relocation Military VA Home Buyers you can be rest assured you will be in good hands. I LISTEN to YOUR needs and give you sound advice. Hawaii Relocations, Hawaii Military Relocations, Mililani Hawaii Real Estate, Living in Hawaii, Army Navy Air Force Marines in Hawaii. Read more at www.cheesemanhomes.com