Wanting to Feel Special

By
Real Estate Agent with Wagner Inc. Real Estate

I woke up this morning, a brisk morning for mid-October, and began my usual routine.  I went in to get my daughter up and ready and the first thing she says to me is, "Where's Mommy?  I want Mommy!" in a cute 2.5 year old voice.  Now this isn't the first time she's said this to me, in fact this has been going on for about 2 months.  However, the first time I heard it, the tenth time I heard it and even today, I think...when is she going to say, "Good Morning DADDY!"  I want her to say my name because it will make me feel good or special. 

So I'm not getting all wishy-washy here, I don't feel that my 2.5 year old daughter has the psychological edge on me quite yet, but it made me remember something that's particularly important when it comes to being a sales person, a real estate agent and a Dad.  Everyone wants to feel special. 

My business has been up and down like every-ones, but as I review my clients and my big successes, I realize that I did the best job when I made those clients feel like they were my special client.  I think even with the swirling markets, stock market charts looking like PONG, and the housing market faltering, if you continue to make people feel special, your business will continue.  Not matter how good or bad the economy people remember good service.  

With that said, "GOOD MORNING ACTIVE RAIN!" SMILE :)

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Topic:
ActiveRain Community
Groups:
Active Rain Newbies
Realtors®
Tags:
real estate advice
feel special

Comments 28 New Comment

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Rainer
119,256
Sean Carroll
Real Estate Speaker and "Expert" Coach
The Get Off Your A$$ Academy

great story. A good reminder that we need to be "present" when speaking with a client and truly make them feel like they are the most important person to us at that given moment

October 23, 2008 08:48 AM
Rainer
851
Trish Abramson
Century 21 Judge Fite

As a Parent I "Love" your story.  My Kids are what keep me smiling each day when I Head out to Sell Real Estate.  The funniest is when my 5 Year Old sees me come home after an evening appointment, and says "Mommy is home from Real Estating."  He then asks how it went because he knows if all goes well he gets more Legos. 

My Clients in Lewisville, Carrollton, Plano & Hickory Creek are all just like kids.  They need to made to feel that they're "Special."  I always get comments from them that make me know I'm doing a good job of that (ie  "I always know I can count on you to get me more information on a Property").

Keep up the good parenting and the good "Real Estating."

 

 

October 23, 2008 12:01 PM
Rainmaker
116,461
Brendan & Brenda Winans
Luxury Real Estate & Short Sales
Coldwell Banker

Awesome post.

So very true.

Our actions have WAY more of an effect on our business than the economy does. Even though my focus is the luxury market, I tend to be flexible and take on clients that wouldn't quite be classified as being in my "niche". However, it is a personal stance of mine that I will NEVER do something for my luxury clients, that I am NOT willing to do for any of my clients. This consistency has proven itself effective in getting me more business.

I hope the best for you and your family, and your business of course!

 

-Brendan Winans

October 23, 2008 12:12 PM
Rainmaker
325,145
Esko Kiuru

Tyler,

So true. Making clients feel special will get your name embedded in their minds. It doesn't have to be anything big, either, and it'll make a serious difference.

October 23, 2008 06:57 PM
Rainer
15,928
Tyler G. Wagner
Realtor (R), Associate Broker
Wagner Inc. Real Estate

I thank all of your for your responses over the last two days.  As a Newbie on Active Rain I'm completely blown away by the response and the featured post!!  I hope to respond personally to everyone in the next day or so and really appreciate your stories and encouragement.  I love how in this particular post, I received 50% of responses regarding our children and how they make us smile and the other 50% focused on making our clients feel special.  I look forward to reading your posts and hearing from you in the future.

My Best regards,

Tyler

October 24, 2008 10:06 AM
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Rainer
15,928

Tyler G. Wagner

Realtor (R), Associate Broker
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