Wanting to Feel Special

By
Real Estate Agent with Wagner Inc. Real Estate

I woke up this morning, a brisk morning for mid-October, and began my usual routine.  I went in to get my daughter up and ready and the first thing she says to me is, "Where's Mommy?  I want Mommy!" in a cute 2.5 year old voice.  Now this isn't the first time she's said this to me, in fact this has been going on for about 2 months.  However, the first time I heard it, the tenth time I heard it and even today, I think...when is she going to say, "Good Morning DADDY!"  I want her to say my name because it will make me feel good or special. 

So I'm not getting all wishy-washy here, I don't feel that my 2.5 year old daughter has the psychological edge on me quite yet, but it made me remember something that's particularly important when it comes to being a sales person, a real estate agent and a Dad.  Everyone wants to feel special. 

My business has been up and down like every-ones, but as I review my clients and my big successes, I realize that I did the best job when I made those clients feel like they were my special client.  I think even with the swirling markets, stock market charts looking like PONG, and the housing market faltering, if you continue to make people feel special, your business will continue.  Not matter how good or bad the economy people remember good service.  

With that said, "GOOD MORNING ACTIVE RAIN!" SMILE :)

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Show All Comments
Rainer
79,107
Nelya Calev
John L Scott - Bellevue, WA

My boys did that to my husband a lot. Oh and now its all about Daddy.

Give her another year or so you will be inseparable. ( my kids are 4 and 5 now)

 

October 22, 2008 04:05 PM #9
Rainer
28,617
Darla Jensen
Edina Realty - Crosslake, MN

Kids rule! There's nothing more satisfying than being a parent.  Nothing.

October 22, 2008 04:18 PM #10
Rainmaker
145,634
Lisa Glowacki
Lisa Glowacki - Rhode Island & Massachusetts - Tiverton, RI
Real Estate Broker - RI & MA

I think she already knows how special you are.  You are right you should always try to make everyone feel like your special client.

October 22, 2008 04:27 PM #11
Rainmaker
137,001
Vicki Lloyd
The Real Estate Professionals - Lake Forest, CA
(949)457-0281, Lake Forest and South Orange County, CA

I was just thinking how an enthusiastic "Hi [client name]!" said with a smile, can start good feelings flowing in the rest of the conversation.  Nice post!

October 22, 2008 05:42 PM #12
Rainer
85,081
Bobby Wallace
Guild Mortgage NMLS #3274 - Charleston, SC
First Time Home Buyer Workshops!

Enjoy it now...they grow up to be teenagers..."Special" teenagers...but they are still teenagers.

October 22, 2008 07:15 PM #13
Rainmaker
38,356
Harley Ramsey
Keller Williams - Chatsworth, CA
Chatsworth, CA Real Estate

Cute story.  Point well taken...everybody likes to feel special!  Cheers, Harley

October 22, 2008 08:56 PM #14
Rainmaker
1,327,454
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

Tyler, show her your wallet I did and my daugthers (3) have never stopped say daddy. Just kiddin, it'll come and just savor the moment. Then when they get into high school they will want you to let them out as far away as possible (that I'm not kiddin about).

October 22, 2008 09:07 PM #15
Ambassador
597,183
Roland Woodworth
Keller Williams Realty - Clarksville, TN
Short Sale and Foreclosure Resource- SFR - Clarksv

Tyler... kids make you have a great day... I love it when my boys see me out the door in the morning

October 22, 2008 11:54 PM #16
Ambassador
1,550,726
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 800-610-7253 DRE01267479 - Costa M

I hope your day was a special one.  It's amazing what our little ones can teach us if we're paying attention, isnt it?

October 23, 2008 12:26 AM #17
Rainmaker
652,546
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

They all go thru stages. One day it will be only "daddy, daddy, daddy" and mommy will wonder what happened. All the best.

October 23, 2008 12:28 AM #18
Ambassador
506,647
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

Tyler - "Everyone wants to feel special."  True words my man.  I do believe there is at least one young lady who thinks you are about the most special and important person in the world.  In many ways, she's probably right.

October 23, 2008 02:59 AM #19
Rainmaker
1,275,299
David Saks
The Real Estate Mart of Tennessee, Inc. - Memphis, TN
Memphis, Tennessee

Fine post, Tyler. I always remember that when it comes to our family, friends, acquaintances, customers and the world around us, we won't get a second chance to make a first impression. Keeping up the image is the hardest part for many as life evolves and the intricacies of it's inner fabric unfold and challenge our loyalties. I wish you the best.

October 23, 2008 03:09 AM #20
Rainmaker
194,012
Renae Bolton
Marketing 4 Realtors - Garfield Heights, OH
I'm your Professional Real Estate Marketing VA!

I'm with my daughter all day every day. When she wakes up in the morning, the first thing she asks for is her daddy, who is typically gone to work already. Really bums me out.  But when she's hurt or scared or nervous about something, I'm the one she runs to. Kind of a cool trade-off, I think.

With my clients and business associates, I do my best to help and not just try to sell my services.  That makes me more of an asset in their eyes than if I sent 20 proposals of what I can do for them.  Helping them when they need it lets them see that I value them.  It gives a much bigger return than anything else!

~Renae

October 23, 2008 08:09 AM #21
Anonymous
Anonymous
Anonymous

Good morning, we have our first on the way soon.

October 23, 2008 08:39 AM #22
Rainmaker
400,543
Marian Goetzinger
Pine Knoll Shores Realty 252-422-9000 - Pine Knoll Shores, NC
Crystal Coast Real Estate NC

Hello Tyler, How wonderful to get featured while you're still so new at this.  I am too.  I'm glad you wrote about your daughter.  I have three grandsons, two are three and one is five.  They are the joy of my life and I think they keep me young.  No matter what else is happening in the world, little ones can make you smile.  By, the way, before you know it, she'll be saying Daddy all the time. Good luck with your career.

October 23, 2008 08:43 AM #23
Rainer
119,286
Sean Carroll
The Get Off Your A$$ Academy - Manhattan, NY
Real Estate Speaker and "Expert" Coach

great story. A good reminder that we need to be "present" when speaking with a client and truly make them feel like they are the most important person to us at that given moment

October 23, 2008 08:48 AM #24
Rainer
851
Trish Abramson
Century 21 Judge Fite - Coppell, TX

As a Parent I "Love" your story.  My Kids are what keep me smiling each day when I Head out to Sell Real Estate.  The funniest is when my 5 Year Old sees me come home after an evening appointment, and says "Mommy is home from Real Estating."  He then asks how it went because he knows if all goes well he gets more Legos. 

My Clients in Lewisville, Carrollton, Plano & Hickory Creek are all just like kids.  They need to made to feel that they're "Special."  I always get comments from them that make me know I'm doing a good job of that (ie  "I always know I can count on you to get me more information on a Property").

Keep up the good parenting and the good "Real Estating."

 

 

October 23, 2008 12:01 PM #25
Rainmaker
116,461
Brendan & Brenda Winans
Coldwell Banker - Bakersfield, CA
Luxury Real Estate & Short Sales

Awesome post.

So very true.

Our actions have WAY more of an effect on our business than the economy does. Even though my focus is the luxury market, I tend to be flexible and take on clients that wouldn't quite be classified as being in my "niche". However, it is a personal stance of mine that I will NEVER do something for my luxury clients, that I am NOT willing to do for any of my clients. This consistency has proven itself effective in getting me more business.

I hope the best for you and your family, and your business of course!

 

-Brendan Winans

October 23, 2008 12:12 PM #26
Rainmaker
325,145
Esko Kiuru
Bethesda, MD

Tyler,

So true. Making clients feel special will get your name embedded in their minds. It doesn't have to be anything big, either, and it'll make a serious difference.

October 23, 2008 06:57 PM #27
Rainer
15,928
Tyler G. Wagner
Wagner Inc. Real Estate - Havertown, PA
Realtor (R), Associate Broker

I thank all of your for your responses over the last two days.  As a Newbie on Active Rain I'm completely blown away by the response and the featured post!!  I hope to respond personally to everyone in the next day or so and really appreciate your stories and encouragement.  I love how in this particular post, I received 50% of responses regarding our children and how they make us smile and the other 50% focused on making our clients feel special.  I look forward to reading your posts and hearing from you in the future.

My Best regards,

Tyler

October 24, 2008 10:06 AM #28
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Rainer
15,928

Tyler G. Wagner

Realtor (R), Associate Broker
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