So Teams are Impersonal and Lack Personality????

By
Real Estate Agent with Coastal Properties Group International

In a recent discussion among agents from around the country, a few single agents were making broad comments about real estate teams - that they were impersonal, and that they lacked personality.

Hmmph!

Painting "teams" with that broad a brush is a bit brash, to say the least. What about husband and wife teams? What about parent and child teams? What about family teams? What about a few friends who've been close for years teams? What about large teams with a charismatic leader whose personality shapes the entire team?

Teams - and individual agents - and companies  ....  have as many styles and personalities as people in general. We all work in unique ways and have unique personalities. 

Each type has pluses and minuses, and every agent/team/company that you interview should be  judged on your terms and how that particular agent/team/company works for you, your objectives, your personality. Let's not throw stones at one another, and let's not paint any group with such a broad brush that comments apply to all single agents, or teams, or franchises, or boutiques, etc.  

Posted by

Sharon Simms
CIPS CRS CLHMS CRB RSPS
Coastal Properties Group
CHRISTIE'S International Real Estate
238 Beach Drive NE
St Petersburg, FL 33701
www.ssimms.com    www.coastalpgi.com   www.christiesrealestate.com
(727) 898-2582    Sharon@SimmsTeam.com

 

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Rainmaker
323,101
Carolyn Nelson
REO, Short Sales & Closing Coordinator/Client Serv
Online REPA

I work with several teams and single agent that has added me to their team because better communication and a single point of contact needed to be in place. There have been transactions where the single agent cannot be found, does not return calls, does not communicate, and/or just not organized. I have also been involved in transactions where the team members aren't effective communicators or does not have a single source of contact that can answer all questions even when others know the answer. Communication is very important and when communication is not considered the most important factor of client and customer relationship in a transaction, it doesn't matter if it is a team or single agent, the client and customer did not have a win-win outcome.

Work with the concept that works best for you. The team concept works great for some agents because it provides that added padding of security (backup, networking, etc). For others, it doesn't because he or she wants to be the single source for solutions. Either way, both could agree to say that there needs to be a central point of contact that knows the details of each client's transaction (listing and buying), and that person could be an assistant.

May 06, 2007 08:09 AM
Ambassador
1,449,246
Renée Burrows
Las Vegas Real Estate Broker - www.urLVhome.com
Savvy Home Strategies Realty, LLC-REALTOR®-Estate-Probate
I think teams are a splendid idea for broad marketing.  Each team member can represent a niche.  I am still "individual" but in the "process" of forming the perfect team :)
May 06, 2007 06:26 PM
Rainmaker
605,159
Sharon Simms
St. Pete FL - CRS CIPS CLHMS RSPS
Coastal Properties Group International

Bridget - of course there are pros, cons and different strokes. What was the old nursery rhyme? When she was good, she was very, very good, and when she was bad she was HORRIBLE!  So with teams, families, agents. I've been very lucky with my team, which truly IS a team.

Lisa - of course! Life would be pretty boring without a diversity of opinions.

Roger -  you obviously see the value of never saying never. I've worked as a team and not; worked from home and from an office; and never say never. Of course who the people are on a team and how they work together is of critical importance.

Joan - there are as many ways of forming a "team" as you can think of, in terms of people, responsibilities and compensation. 

Carol - you're fortunate that your team/partner is working well for you. I hope it continues! 

Mott - you're right on. Many teams aren't a team. When they ARE a team, it's fantastic. 

Lucky - I feel not only for the client, but for the agent. I would be a whole lot more stressed if I was trying to do everything alone. 

Jennifer - I think it goes back to whether or not a team is truly a team. Ours has far more personality as a team since we all bring something different to the table. If a "team" is like Carolyn described where there is no coordination or responsibility, then it could be impersonal.

Jeff - don't rush your selections, and don't be afraid to cut someone loose if they aren't a team player focused on the team's goals and the team's good. 

Debi - absolutely right! 

Robert - neither the word "team" nor any other word is proof of something working or being better - or worse.

Carolyn - Communication is SO important - with clients, with other agents, within your team.  

Renee - the niche concept is an added benefit. Sometimes a client or a referring agent feels that if I suggest they work with a team member rather than with me they are a bit reluctant - I go on to explain that for a particular type of property, geographic location, or personality, a team member can be far better than I.

 

May 06, 2007 07:43 PM
Rainmaker
894,843
Tony Marriott
Associate Broker, REALTOR
Haven Express @ Keller Williams Arizona Realty
Sharon - Great thought provoking post.  As you know - I'm a firm believer in teams "done right".  Suzanne and I didn't start out that way - it just "happened" while we were at RE/MAX.  One of the reasons we didn't stay at RE/MAX was the financial structure that really did not support teams - however - I've heard that things are changing and I see Bridget alluded to it above.  Can anyone elaborate on what is currently on offer at RE/MAX for teams in terms of financial structure - or is that "company confidential"?
May 08, 2007 09:20 AM
Rainmaker
605,159
Sharon Simms
St. Pete FL - CRS CIPS CLHMS RSPS
Coastal Properties Group International
Tony - that's the reason for a lot of people I know leaving RE/MAX. From listening to what others have had to say about their brokers - Ken Deshaies, for example - a great deal of the financial structure is up to the individual franchisee: office space, classification, etc. I don't think there IS a standard.
May 08, 2007 05:55 PM
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Rainmaker
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Sharon Simms

St. Pete FL - CRS CIPS CLHMS RSPS
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