It appears The National Association of Realtors (NAR) is making some moves on twitter (not this | account) The recent March 2nd announcement on NAR's Real Estate Blog mentioned that they are taking a customer service approach to their new Twitter account and that they would start responding to questions from both customers. No mention if they reach out to consumers as well. Visit NAR's Twitter account.
Note: the following announcement url will not display in your browser http://talk.realtor.com/2009/03/02/realtorcom®-is-now-on-twitter/ We suggest just going here and scrolling to the bottom of the blogroll (May 2nd).
"Many of our customers and Realtor Bloggers have been asking us if we are going to setup a Twitter account, and we listened..."
Here was Todd Carpenter's reply to Dean's post.
"The reason why NAR is not re-following or proactively following Twitter users/NAR members on this account is because it’s been a bit of an experiment. To date, most of the content is auto-generated from various data feeds that NAR provides."
The move follows Todd Carpenter being recently named NAR's new Social Media Director.
So with their recent moves on twitter, do you feel, as a paying member of NAR that they are going in the right direction and earnestly looking for feedback from their members? Does their recent move into twitter give you more confidence with their services or with their understanding of social media in 2009? Tell us your thoughts. It certainly seems like they are making genuine attempts to improve their standing online, with customers and with their members. Hopefully this trend will continue.
It is however, the first under Todd Carpenter directed specifically towards customers.
Nar's Twitter Accounts:
Here are 3 great Twitter Real Estate Sources anyone can benefit from:
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